Patricia Sanchez Sales Manager | Operations | Copywriting | QA | Onboarding &

Head of International Sales

ThePower Business School

Jan 2023 - Current (3 years 8 months)

Sales Operations Manager

ThePower Business School

Feb 2022 - Dec 2022 (11 months)

- Oversaw the execution and performance of sales operations strategies, ensuring alignment with overall business objectives and driving efficiency in processes. - Monitored call quality, script adherence, and lead conversion data to enhance team performance and effectiveness. - Led by example by personally conducting strategic cold calls, demonstrating best practices in tone, pacing, objection handling, and value delivery, thereby setting a performance benchmark for the team. - Supervised the development and quality assurance of landing pages, ensuring that messaging, user experience, and conversion goals were effectively aligned. - Collaborated with marketing to test headlines, calls to action, and form logic, utilizing performance dat

Quality Assurance Manager

ThePower Business School

Feb 2021 - Jan 2022 (1 year)

- Oversaw the quality assurance processes for various customer-facing initiatives, ensuring high standards of effectiveness and compliance across all projects. - Collaborated cross-functionally with sales and marketing teams to enhance the quality of initiatives, contributing valuable insights for continuous improvement. - Engaged in cold calling efforts by reviewing and refining call scripts with the sales team, ensuring clarity and consistency while identifying data inconsistencies in CRM entries to improve lead tracking and segmentation. - Led quality assurance testing for email marketing campaigns, meticulously checking formatting, links, responsiveness, and GDPR compliance, while also suggesting enhancements to subject lines and con

Sales Representative

ThePower Business School

May 2020 - Jan 2021 (9 months)

Key Account Manger

StubHub

Dec 2018 - Apr 2020 (1 year 5 months)

Inside Sales Representative

StubHub

Jun 2018 - Dec 2018 (7 months)

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Store Manager

Punto Fit Colombia SAS

Jan 2015 - Feb 2018 (3 years 2 months)

- Oversaw daily operations of the store, ensuring exceptional customer service and efficient inventory management to maximize sales performance. - Developed and implemented strategic marketing initiatives to enhance customer engagement and drive foot traffic. - Integrated cold calling into a proactive customer engagement strategy, reaching out to lapsed customers and local businesses to personally invite them to exclusive events, flash sales, or product launches. - This initiative not only re-engaged dormant clients but also facilitated the collection of valuable feedback, allowing for the personalization of future offers. - Tracked response rates and refined messaging over time, transforming cold calls into a smart, data-informed tool

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Junior Project Engineer

Ingeniera Bucros CA

Aug 2013 - Nov 2014 (1 year 4 months)

Junior Engineer

GE

Jul 2012 - Feb 2013 (8 months)

Patricia Sanchez

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