Pamela Saldate Acevedo

Protocol Review Specialist

Sun Coast Sciences

Jun 2025 - Current (1 year 3 months)

As a Protocol Review Specialist, I was responsible for ensuring that clients received accurate and timely information to help them make informed decisions regarding product selection. This role required a strong focus on customer relationship management (CRM), as I worked diligently to maintain high levels of customer service and support throughout the process. Additionally, I managed logistics management aspects by ensuring that payments were processed promptly and that products were shipped without delay. I also navigated conflicting schedules and upheld privacy compliance, which was essential in maintaining trust and transparency with our clients. My experience in sales management, where I led and trained team members, provided me with v

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ACCOUNT MANAGER, RECRUITMENT

Lytegen

Jan 2024 - Jun 2025 (1 year 6 months)

As an Account Manager in Recruitment, I was responsible for maintaining long-term relationships with clients in the solar industry, ensuring their needs were met through effective project management and account retention strategies. My role involved contract negotiation, internal coordination, and strategic planning, where I utilized my expertise in analysis and reporting to drive successful outcomes. Additionally, I leveraged my knowledge of customer relationship management (CRM) tools to enhance client interactions and improve lead conversion rates. While my primary focus was on the solar sector, my experience with real estate sales team scaling proved beneficial, as it required a deep understanding of legal intricacies and real estate re

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ASSISTANT/TRANSLATOR IN ARTIFICIAL REEF PROGRAM

JAPANESE INTERNATIONAL COOPERATION AGENCY (JICA)

Jan 2017 - Jan 2022 (5 years 1 month)

As an Assistant/Translator in the Artificial Reef Program, I was responsible for the identification of marine invertebrates and the translation and editing of written reports to ensure clarity and accuracy in communication. My role extended beyond translation, as I also managed logistics to guarantee timely and complete reporting, which was essential for the program's success. This included overseeing purchases and facilitating effective communication among team members, ensuring that day-to-day activities were completed efficiently. By maintaining smooth operations, I contributed to meeting key performance indicators (KPIs) and supported the overall objectives of the program.

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MARKETING AND BUSINESS RELATIONS

EL PAN DE LA ABUELA

Jan 2015 - Jan 2021 (6 years 1 month)

As a Marketing and Business Relations professional, I provided marketing and quality control consulting for the local gourmet bakery, El Pan de la Abuela, while establishing long-lasting business relationships. My responsibilities included developing marketing strategies and ensuring product quality, which enhanced customer satisfaction and loyalty. I effectively managed appointments and utilized CRM tools to streamline customer interactions, while also overseeing calendar management to optimize operational efficiency. Additionally, I leveraged my skills in Google Sheets and Microsoft Excel for data analysis and reporting, which supported informed decision-making. Although real estate sales were not a primary focus, my experience in pitchin

EXPERT SPANISH-ENGLISH TRANSLATOR-INTERPRETER

Freelance Translation

Jan 2015 - Current (11 years 8 months)

As an Expert Spanish-English Translator-Interpreter, I specialize in the legal, medical, customer service, and scientific fields, providing high-quality translation and interpretation services tailored to the specific needs of each sector. My freelance work requires direct interaction with clients, where I not only translate and interpret but also determine pricing for specific projects, ensuring transparency and fairness in my services. Additionally, I lead conversations to guide clients through their needs, effectively marketing my services to highlight their value and relevance, which enhances client satisfaction and fosters long-term relationships.

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INTERPRETER

Language Line Solutions

Jan 2015 - Jan 2016 (1 year 1 month)

Spanish-English interpretation via telephone, connecting Spanish speakers with important medical, legal, and insurance services. Specializing in customer service. Assistance with emergency calls.

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