O

Oskar Alfaro farah

About

Detail

San José, San José Province, Costa Rica
Contact Oskar regarding: 
Flexible work
Starting at USD7/hour

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Panda Dynasty
    Customer Service Representative
    Panda Dynasty
    Jan 2020 - Jan 2025 (5 years 1 month)
    • Handled customer inquiries, account issues, disputes, and payment concerns in a fast-paced environment. • Reduced escalations through professional communication and problem-solving. • Supported customers through chat, email, and messaging platforms. • Utilized basic API knowledge to better understand system integrations and technical workflows, which facilitated more accurate troubleshooting and internal communication regarding software performance.
  • S
    Customer Service Representative
    STT CONSULTING
    Jan 2017 - Jan 2020 (3 years 1 month)
    • Managed multiple customer interactions while maintaining strong customer satisfaction. • Improved customer retention through strong follow-up and communication. • Utilized Manychat and similar administrative automation tools to streamline customer inquiries, optimize response times, and ensure consistent communication across multiple digital channels.
  • Amazon
    Amazon
    Amazon
    May 2015 - Aug 2016 (1 year 4 months)
  • P
    Construction
    Polasky construction
    Jan 2015 - Oct 2017 (2 years 10 months)
Education verified_user 0% verified
  • T
    High School Diploma
    Trenton High School, New Jersey
    Jun 2004 - Apr 2008 (3 years 11 months)