Oreoluwa Seun Ibukun Leigh Customer Care Representative

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Recruiter/Inside sales agent

Watters International Realty:

Apr 2024 - Oct 2024 (7 months)

Boom tReceive and Make Phone Calls: Handle inbound and outbound calls to and from contacts to ensure effective communication and information exchange. Schedule Appointments: Coordinate and book appointments with clients and contacts, managing and optimizing scheduling to meet business needs. Manage Calendar: Maintain and update the calendar to ensure all appointments, meetings, and deadlines are accurately recorded and organized. Email Correspondence: Send and respond to emails from contacts, ensuring prompt and professional communication. Client Qualification: Qualify potential clients through email and phone communication, assessing their needs and suitability for services. Data Entry and CRM Management: Perform data entry tasks and updat

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Roadway Rescue

Jan 2024 - Current (2 years 6 months)

As a Roadway Rescue professional, I was responsible for providing timely assistance and support to motorists in distress, ensuring their safety and satisfaction during roadside emergencies. My role involved assessing situations quickly and effectively, coordinating with emergency services when necessary, and delivering exceptional customer service to enhance the overall experience. Additionally, I utilized my skills in sales pipeline management to identify and prospect potential clients in the B2B market who could benefit from our merchant services. I conducted in-depth needs analyses to understand the specific payment processing requirements of each client, presented and demonstrated our merchant services solutions, and highlighted the ben

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Customer Care Specialist

Outsource Global/Citizens Disability/Remote Office

May 2020 - Aug 2023 (3 years 4 months)

As a Customer Care Specialist, I am responsible for identifying and qualifying potential leads or prospects and scheduling appointments for sales representatives or professionals. My role includes lead qualification, where I gather information about potential leads through various channels, such as phone calls, emails, or online forms. Once leads are identified, I initiate contact to engage with them, making outbound calls or sending follow-up emails to introduce the company's products or services, explain the benefits, and evaluate the lead's level of interest. After qualifying the lead and determining their interest and suitability, I schedule appointments or meetings between the lead and the appropriate sales representative, coordinating

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Travel Consultant

Jul 2018 - Apr 2020 (1 year 10 months)

Organizing travels from beginning to end, including tickets, accommodation and transportation. Supplying travelers with pertinent information and useful travel/holiday materials.

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Real estate

Jan 2010 - Current (16 years 6 months)

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Officer/Administrative Assistant

May 2008 - Dec 2011 (3 years 8 months)

In my previous role as an Officer/Administrative Assistant, I provided comprehensive administrative support to the organization by performing various tasks, including managing calendars, scheduling meetings, organizing travel arrangements, handling correspondence, and maintaining office supplies. I was often responsible for handling incoming and outgoing communications, answering phone calls, responding to emails, drafting correspondence, and ensuring timely and accurate dissemination of information to the appropriate parties. Additionally, I managed and organized data, including entering data into databases, maintaining records, and ensuring data accuracy. I was involved in generating reports, preparing presentations, and creating spreadsh

Oreoluwa Seun Ibukun Leigh

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