Omar Escobedo

Senior Project Manager

Corus Consulting

May 2022 - Current (4 years 1 month)

Provide professional service to Santander Capital Markets, Santander NYB, and SPB Miami; maintaining the asset Obsolescence reporting and forecasting activities. • I improved analysis and compilation for corporate Obsolescence KPI monthly reporting, reducing time from 10 days to a report that provided all metric information in 2 hours. • I’m supporting the Lifecycle Management, providing tracking and management of the lifecycle of IT components, ensuring timely upgrades and replacements to avoid disruptions. • I analyze overall data of all assets to forecast demand and plan for future obsolescence remediations, calculating all the evidence for the company KRI metrics. • Collaborate with Project Coordination, supported by cross-functiona

Project Manager

SOFTTEK

Jun 2021 - May 2022 (1 year)

Manage and navigate a complex business environment to foster tight partnerships with multi-disciplinary teams to deliver results for our customers. •I collaborate with Architects, Scrum Masters, and other business stakeholders to understand Real State division requirements and follow-up on deadlines given to reach a set of functionalities. •Coordinated the development of user manuals, training materials, and other documents as needed to ensure current and new users are comfortable with the new process and ramp up into production smoothly. •I supervised with team effort the first phase deployment of Property Management Accounts Receivable project for Central America in December ’21. •Using Agile & Scrum methodologies I helped shape process

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Project Manager

WES World Engineering Services TSC México

Feb 2018 - Jan 2019 (1 year)

Managed projects by developing comprehensive plans and monitoring performance to ensure successful execution. Allocated resources effectively while maintaining cost efficiency across all initiatives. Additionally, leveraged my background in software engineering to lead numerous infrastructure projects, including networking, data centers, and cloud computing. This experience involved overseeing the implementation and migration of complex network architectures, as well as enhancing existing CRM systems and upgrading the management suite to improve reporting and financial forecasting.

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Business Analyst

WES World Engineering Services TSC México

Feb 2018 - Jan 2019 (1 year)

Analyzing, evaluating and implementing new projects, ensuring efficient use of resources, as well as working closely with clients to ensure delivery of results on time and complying with requirements. • Coordinated using Scrum methodology the development and implementation of an ERP system for four new clients that would allow control, registration, access and monitoring of their service orders. • Analyzed and implemented Service, Repair and Logistics projects with PMP methodology for GEPP and CitiBanamex clients, with a duration of six months each, subsequently becoming annual operations. • I developed a financial and business analysis plan using statistical tools and relying on Tableau SW, that determined the real profit of each projec

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Project Manager / Bussines Analyst

Servicios y Reparaciones LYP SA de CV LYPSA

Nov 2016 - Nov 2017 (1 year 1 month)

In charge of planning and executing new projects following the PMP methodology, as well as the quality assurance and delivery of the manufacturing on time and within the cost parameters of the operations in process. • Supervised the planning and implemented a project to repair and refurbish electronic equipment for Izzi Telecom, following the Lean Six Sigma guidelines. • Improved the efficiency of transportation and distribution routes within the CDMX, reducing the route time of each operator. • Implemented a system of KPIs that provided the necessary information to optimize operations and reassign non-essential personnel to new projects, saving 2 months in the search, hiring and training of new people and reducing HR costs.

Telecom Systems Administrator

Intrado

May 2013 - Mar 2021 (7 years 11 months)

Supporting voice and data connectivity of the clients, monitoring and maintaining the performance of the systems in accordance with the requirements. • I collaborated in the modernization of the international service providers SharePoint DB, increasing the contact and response efficiency. • Increased the volume of attention to user reports over SalesForce, improving time taken for investigation and resolution of incidents. • I collaborated writing common failure Knowledge Base articles on ServiceNow in the last two years, increasing efficiency, attention and reducing resolution time.

Fix Network Engineer

Huawei

Dec 2012 - May 2013 (6 months)

In charge of supervising the deployment and programming of equipment on site for Nextel's 3G base stations, responsible for the monitoring and maintenance of the GPON laboratory. • Supervised the deployment of network radio base equipment and programed the BITS, OSN and IP Clock units on site. • Collaborated in the supervision and analysis of the network flow of the Telmex GPON laboratory.

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Telecom Project Coordinator

Proyecto Metro L del Distrito Federal

May 2012 - Oct 2012 (6 months)

Third-party installation company crew supervisor. Mobile communication quality tests. Train radio communication quality and performance tests. Program future equipment maintenance.

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Project Manager/ Operation Manager

CSCmx SA de CV Blackberry Partner

Apr 2007 - May 2012 (5 years 2 months)

In charge of the evaluation, implementation and administration of technical service projects, responsible for the supply chain, production, inventory and IT systems to facilitate an efficient operation. • Designed, supervised and implemented an ERP-B2B system with Agile-Scrum methodologies, allowing financial, materials, production and logistics control of the company, as well as intercommunication with SAP from BB. • Collaborated in the development and implementation of the project to generate BB's first repair line in Mexico, managing to create the operation and logistics manuals, with this certification the company was able to start operations nationwide. • Trained and certified more than 70 electronics technicians in the IPC 7711 and A

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Technical Service Supervisor

Total Mobile Services SA de CV

Mar 2004 - Apr 2007 (3 years 2 months)

Responsible for training, administration and quality assurance of the technical service sites within the Telcel customer service centers. • Created a database to analyze the incident information, spare parts and income from the assigned service sites, managing to increase income at high demand sites by 15% per month, prioritizing business customers. • Trained and prepared technicians in both technical skills and use of software, emphasizing the quality of service based on the brand's standards.

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