Sales Representative and Customer Service
Chinese Company
Jan 2020 - Jan 2021 (1 year 1 month)
Key Responsible:
• Identifying and reaching out to potential clients or customer including networking, and social media.
• Understanding and analyzing customer needs
• Handling customer inquiries, complaints, such as phone, email, or live chat.
• Addressing and resolving customer issues or concerns promptly and effectively, ensuring customer satisfaction.
• Utilized Web3.js knowledge to enhance technical communication, allowing for the clear explanation of product features and digital purchasing pathways to customers, further solidifying professional relationships and supporting repeat business through comprehensive service.
• Leveraged technical proficiency to promote company products effectively, ensuring customers received the necessary