Obinna Obi

Global Operations and Facilities Manager

Reliance Health

Jan 2023 - Current (3 years 6 months)

• Designed and implemented standardized operating procedures (SOPs) across multiple functions, resulting in 25% increased operational efficiency, and 30% reduced errors. • Developed and implemented key operational policies (Travel, Access Security, Salary Advance, HSE, and Procurement) aligning with company objectives. • Collaborated with Executive leadership to ensure facility resources and operational policies supported company growth plans. • Successfully led a team ofsix Teamleads, developing and improving overall performance by 40% through process training, team upgrades, and enhanced collaboration. • Spearheaded operational efficiency initiatives, resulting in 28% enhanced productivity, 20% improved compliance, and 10% better res

5

Regional Operations and Facilities Manager

54gene7RL

Feb 2022 - Jan 2023 (1 year)

• Spearheaded operational set-up of 7RLLab atIkeja and Abeokuta and relocation of operations and staff to the new facility. • Implemented and supervised routine facility checklists, coordinating with contractors, and managing project timelines to ensure completion according to specifications and standards. • Produced comprehensive weekly reports summarizing operational activities, including oversight of maintenance tasks and adherence to health and safety regulations. • Managed facility maintenance across multiple locations in the southwest region, ensuring compliance with energy management solution and timely supply of resource.

U

International Student Advisor

UNICAF Education Services Ltd

Jan 2019 - Feb 2022 (3 years 2 months)

• Provided comprehensive oversight ofteamproductivity, fostering a culture of continuous improvement through daily performance evaluations and monthly team meetings. • Collaborated with senior management to establish performance goals aligned with company objectives, ensuring adherence to legal and organizational policies and procedures • Achieved consistent monthly targets, securing top rankings for customer satisfaction, retention, and referrals. • Provided efficient and professional customer support, handling over 100 inbound and outbound calls daily to ensure satisfaction, retention, and issue resolution.

B

Enumerator

Benin Electricity Distribution Company

Dec 2017 - Jan 2019 (1 year 2 months)

• Conducted comprehensive surveys by collecting, encoding, and verifying data accuracy from distribution line waypoints, interviews, and other sources. • Facilitated direct communication with respondents to ensure accurate data collection, addressing any encountered issues promptly and maintaining data integrity. • Collaborated with supervisors to review completed tasks, discuss project progress, and implement necessary adjustments for optimal survey outcomes.

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IT Operations Technician and Facilities Officer

D and D Technology

Apr 2015 - Nov 2017 (2 years 8 months)

• Oversee and troubleshoot computer software and hardware to ensure optimal performance and utilization. • Provide customer education on new products and software applications, enhancing user knowledge and satisfaction. • Maintain functionality of company equipment through proactive maintenance and timely issue resolution, ensuring uninterrupted operations.

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Facilities Maintenance Officer

PPMCNNPC

Jun 2013 - Mar 2015 (1 year 10 months)

• Implemented comprehensive facility maintenance schedules and promptly addressed equipment breakdowns and emergencies to minimize downtime and ensure operational continuity. • Directed and managed renovations, refurbishments, and building projects, coordinating with stakeholders to achieve project success within budget and timeline constraints. • Facilitated effective vendor communication and management, overseeing the procurement of essential equipment and tools to support project execution and facility operations while ensuring compliance with regulatory standards and achieving cost efficiencies. • Leveraged pricing skills to manage assets and control costs effectively, optimizing maintenance budgets and enhancing operational effic

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