Nyakno Peter

Nyakno Peter

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Detail

Patient Intake Coordinator | Insurance Verification Specialist | Medical Virtual Assistant | Healthcare Admin Support | RN
Akwa Ibom, Nigeria

Timeline


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Résumé


Jobs verified_user 0% verified
  • P
    Patient Intake Coordinator (Contract)
    Private Mental Health Practice
    Jul 2025 - Current (1 year 1 month)
    • Improved the patient intake experience by coordinating appointment scheduling, onboarding, confirmations, and follow-up communication, ensuring patients completed required steps before appointments while helping providers maintain efficient schedules. • Reduced delays in patient care by verifying insurance eligibility, processing prior authorizations, and resolving coverage issues before appointments, supporting timely access to treatment. • Delivered responsive and compassionate patient support through phone, email, and chat, helping patients navigate scheduling requests, intake requirements, insurance questions, and service-related concerns with clarity and empathy. • Maintained accurate and organized patient records in SimplePractice,
  • T
    Patient Care Coordinator (Contract)
    Telehealth Practice
    Jan 2024 - Jun 2025 (1 year 6 months)
    • Supported seamless patient care coordination by managing appointment scheduling, patient intake, reminders, and communication between patients and providers in a fast-paced telehealth environment. • Improved operational efficiency by verifying insurance eligibility, processing prior authorizations, and maintaining accurate patient documentation before appointments, helping reduce administrative delays. • Provided empathetic customer support by assisting patients with scheduling, insurance inquiries, and administrative requests through phone, email, and telehealth platforms while delivering a professional and positive patient experience.
Education verified_user 0% verified
  • H
    HIPAA Certification
    HIPAA Training.US
    Jan 2026
  • C
    Medical Virtual Assistant Certificate
    Clinix Support Academy
    Jan 2026
  • c
    Associate Degree in Nursing Science
    college of nursing
    Jan 2021
  • N
    Registered Nurse (RN)
    Nursing and Midwifery Council of Nigeria
    Jan 2021