Noribel Acevedo

Noribel Acevedo

About

Detail

Dominican Republic

Timeline


work
Job

Résumé


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  • S
    Freelance Customer Service Specialist
    Synergies
    Jan 2016 - Current (10 years 5 months)
    • Led customer service teams and improved satisfaction levels • Trained and coached agents to meet KPIs and performance goals • Managed escalations and resolved complex customer issues • Implemented process improvements for efficiency
  • U
    Back office
    United healtcare