Nohely Larrarte

Web Support.

Wix

Jan 2025 - Jun 2025 (6 months)

I was responsible for handling inbound communications through phone calls, live chats, and emails. My role involved assisting clients with inquiries related to website functionality, domain management and connection, and billing for various subscription plans. I provided timely and accurate information, resolved technical and account-related issues.

Bilingual Medical Assistant.

BruntWork

Sep 2024 - Jan 2025 (5 months)

Answer calls and emails, scheduling appointments for patients and providing information regarding examination requirements and procedures. Manage patients records using eCW and CarePatron. Make outbound calls to get new patients.

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Ticket Resolution Specialist.

Spark Delivery

Dec 2023 - Jan 2025 (1 year 2 months)

Examined, classified, and tracked incidents pertaining to information inquiries, application problems, and job document matters. Generated fresh incident reports and elevated them to the relevant departments as needed, guaranteeing prompt and precise resolution of all concerns.

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Medical Records Clerk.

Smith Clinesmith's LLP

May 2023 - Dec 2023 (8 months)

I was responsible for coordinating the retrieval of medical records from various medical centers on behalf of the Law Firm's clients, utilizing fax and email as necessary. Additionally, I liaised with both medical centers and clients via phone calls to request essential information. Moreover, I actively participated in daily meetings and maintained open communication with the team to ensure the timely completion of tasks and the attainment of weekly objectives.

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English Teacher.

Taller de Anik

Jan 2022 - Jun 2022 (6 months)

Completed Tasks: Design and implement teaching strategies in a kindergarten to teach English to children in open spaces, using nature, animals, and different objects to improve their oral and written language skills adapting to their needs.

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Office Remote Assistant.

Etkin-Kramer's office

Jul 2021 - Apr 2023 (1 year 10 months)

I was responsible for managing medical appointments, handling scheduling, confirmations, cancellations, and rescheduling from our office in the United States. Additionally, I facilitated communication between patients and medical centers by translating interactions between English and Spanish. I also fielded inquiries regarding medical issues, updated patient account information, created new patient profiles, verified medical insurance, and facilitated the transmission of medical records and prescriptions via email and fax. Furthermore, I made outbound calls to medical centers to request necessary documents.

Ticket Resolution Specialist.

ADP

Jan 2020 - Nov 2020 (11 months)

Completed Tasks: Handled inquiries and provided exceptional service for ADP, a distinguished bank in the United States, addressing paysheet account concerns via email and chat with accuracy and efficiency. Offered comprehensive answers, managed tickets, oversaw account updates, executed data modifications, and handled financial matters with professionalism.

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Assistant.

Nacional de Cajas

Feb 2018 - Oct 2021 (3 years 9 months)

Completed Tasks: In charge of orchestrating inventory operations, overseeing staff management, and handling financial matters, including monitoring incomes and expenses as needed. Concurrently, I managed the company's email correspondence while providing assistance to colleagues in the manufacturing process of boxes. Moreover, I undertook the task of crafting and disseminating visual content across various social media platforms.

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