Nicolás Nisperuza Latorre

Nicolás Nisperuza Latorre

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Informatic engineer |IT support
Colombia
Contact Nicolás regarding: 
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Full-time jobs
Starting at USD1.29K/month
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Résumé

Jobs verified_user 50% verified
  • Solvo Global
    Helpdesk Level 1
    Solvo Global
    Mar 2024 - Current (2 years 1 month)
    As a Helpdesk Level 1 technician, I provided first-line support to users, troubleshooting hardware and software issues to ensure minimal downtime. I effectively communicated with clients to understand their needs and resolve their technical problems promptly. Additionally, I utilized Python to create automation scripts for repetitive tasks, enhancing efficiency in our support processes and allowing for quicker resolution times. This technical skill not only streamlined operations but also contributed to a more organized workflow within the helpdesk team. Furthermore, I employed Jira for ticket management and Confluence for documentation, ensuring that all technical issues were tracked and resolved efficiently. My experience with macOS also
  • W
    Informatic engineer verified_user Verified experience
    Whale Cloud Technology
    May 2023 - Oct 2023 (6 months)
Education verified_user 34% verified
  • L
    Linux servers course
    Mar 2023
  • Universidad de la Sabana
    Informatic Engineering verified_user Verified experience
    Universidad de la Sabana
    Jul 2018 - May 2024 (5 years 11 months)
  • G
    PRIMARY AND SECONDARY EDUCATION
    Gimnasio campestre los sauces
    Feb 2007 - Nov 2017 (10 years 10 months)