Data Analyst
TELUS International
Feb 2022 - Sep 2023 (1 year 8 months)
• Analyzed campaign performance datas using Python (Pandas, NumPy, PySpark) and SQL, uncovering key insights that improved ad targeting and increased ROAS by 20%.
• Managed stakeholder communication, requirements gathering, and used APIs and data migration to support scalable, data-driven solutions.
• Led campaign analysis and optimization using GA4 and web analytics, focusing on performance metrics, funnel optimization, A/B testing, and customer acquisition strategies to drive growth.
• Managed Jira/Atlassian workflows, ticket handling, and Jira boards, including processes for tracking internal/external hours, meetings, and non-ticket tasks.