Nicolas Valdivieso Cuellar
Download
Recommend
Messages
Share
Nicolas Valdivieso Cuellar

Nicolas Valdivieso Cuellar

About

Detail

Project Manager
Bogota D.C., Colombia

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • treinta
    Customer Experience Manager
    treinta
    Sep 2021 - Dec 2022 (1 year 4 months)
    - Creation, structuring, monitoring and control of the Customer Experience area and its cross-sections: Quality Assurance, Training and Development, Tech Support (+50 people). - Structuring and implementation of transversal processes of Operations (B2B, POS, Digital Shopping, Delivery, Hunters). - Generation of senior management reports.
  • Zinobe
    Customer Experience Manager
    Zinobe
    Aug 2020 - Sep 2021 (1 year 2 months)
  • Zinobe
    Customer Service Manager
    Zinobe
    Apr 2019 - Aug 2020 (1 year 5 months)
  • Microsoft CSS
    Teleperformance Spain
    Gerente De Proyectos
    Microsoft CSS, Teleperformance Spain
    Aug 2017 - Apr 2019 (1 year 9 months)
  • Microsoft CSS
    Teleperformance Spain
    Supervisor De Operaciones
    Microsoft CSS, Teleperformance Spain
    Oct 2015 - Aug 2017 (1 year 11 months)
  • Teleperformance Spain
    Microsoft
    Workforce Mission Controller (Data Analysis)
    Teleperformance Spain, Microsoft
    Jun 2013 - Oct 2015 (2 years 5 months)
Education verified_user 0% verified
  • Politécnico Grancolombiano
    Bachelor of Business Administration - BBA, Administración y gestión de empresas
    Politécnico Grancolombiano
    Jan 2008 - Dec 2012 (5 years)