Neurillycelis Franco
About
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traductor-custumer service - virtual assistance
Colombia
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Flexible work
Résumé
Jobs
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Onboarding specialistSolvo GlobalJan 2024 - Jan 2025 (1 year 1 month)As an Onboarding Specialist in the healthcare industry, I supported the onboarding process for caregivers, ensuring a smooth and compliant transition from candidate to active staff. I coordinated documentation, background checks, and required onboarding steps, making sure all candidates met the necessary requirements before placement. I worked closely with caregivers to guide them through each stage of the process, providing clear instructions, answering questions, and following up to ensure timely completion. I also maintained accurate records using ATS platforms such as Apploi and Greenhouse, tracking onboarding progress and ensuring data consistency across systems. In addition, I collaborated with internal teams to align schedules, con- custumer service representiveTeleperfomanceNov 2022 - Sep 2023 (11 months)
- ABilingual RecepcionistAntique House HostelDec 2019 - Jul 2020 (8 months)
Education
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- USenior Médium Technician in social communication.UBP UniversityNov 2022 - Current (3 years 7 months)