Nelson Gomez

Nelson Gomez

About

Detail

Guatemala City, Guatemala Department, Guatemala

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • W
    Legal Assistant
    Wright and Schulte LLC
    Jun 2023 - Current (2 years 5 months)
    • Claims reviewer • Medical claims reviewer • Special mass tort reviewer • Legal Assistant • New leads generation • Personal injuries litigation • Policy Analysis & Research • Back-office analyst • Product liability • Defective drugs litigations • Client Intake & Screening • Case File Management • Legal Documentation & Data Entry • Conflict Resolution • Utilized CRM Software (Salesforce) for Case Tracking • Engaged in effective communication with clients via Ring Central for calls and chats, and Outlook for emails, ensuring clarity and responsiveness in client interactions. • Employed various applications to send Retainer Agreements, facilitating our representation in court. This role encompasses both legal a
  • Athletic Greens
    Executive Assistant
    Athletic Greens
    Sep 2022 - May 2023 (9 months)
    • Email customer service • Email marketing Specialist • Text marketing for healthcare products • Schedule appointments and manage calendars • Maintain records of financial transactions • Perform market research • Back office • Gather and process research data • Order Entry process • Utilized Airtable to streamline data management processes, enhancing the efficiency of tracking commercial data, while also leveraging Microsoft Excel for data analysis and averages to extract essential insights. Additionally, while not directly related to my core responsibilities, I have experience in outbound sales, lead generation, cold outreach, B2C sales, and B2B sales through my involvement in selling AG1 products, such as the p
  • r
    Travel Agent Advisor
    royal caribean
    Nov 2020 - Apr 2022 (1 year 6 months)
    As a Travel Agent Advisor, I provided exceptional customer service, effectively negotiated travel packages, and successfully upsold additional services to enhance client experiences. My role involved meticulous administration skills, sales strategies, and a deep understanding of tourism trends, all while maintaining a strong attention to detail. I planned and organized tours, ensuring seamless travel experiences for clients. Additionally, while I utilized Microsoft Teams for internal communication, I also recognized the potential of tools like Airtable as a CRM, although our primary systems included Salesforce, Monday, and Hubspot, which streamlined our operations and improved client relationship management. Furthermore, I engaged in cold o
  • Natera
    Insurance for Healthcare Company Specialist
    Natera
    Mar 2018 - Aug 2020 (2 years 6 months)
    • Handled healthcare insurance inquiries, ensuring accurate information was provided to clients. • Collected outstanding debts by contacting debtors via telephone, effectively negotiating settlements to recover a percentage of the debt, which involved outbound sales techniques. • Served as an administrative assistant, supporting various operational tasks to enhance efficiency. • Provided tier 1 technical support, addressing basic issues and ensuring customer satisfaction. • Reviewed insurance paperwork meticulously to ensure compliance and accuracy. • Analyzed hospital billing processes to identify discrepancies and improve revenue cycle management. • Delivered exceptional email customer service, responding promptly to in
Education verified_user 0% verified
  • U
    International Relations and Affairs
    Universidad de San Carlos de Guatemala.
    Jan 2019 - Current (6 years 10 months)
  • C
    High School Degree
    CEMI
    Jan 2011 - Nov 2012 (1 year 11 months)
    Oriented to Commercial expertise