Natalie Leon

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HR Generalist / Recruitment

Tom Horn Gaming

May 2024 - Current (2 years 4 months)

• Closed 100% of open tech and non-tech roles by partnering with hiring managers to define talent needs and deliver diverse candidate pipelines. • Designed and implemented a structured recruitment process from scratch, leveraging market data to reduce time-to-fill by 50% for niche and hard-to-find talent. • Boosted passive candidate engagement and offer acceptance rates by incorporating strategic storytelling and personalized outreach. • Optimized ATS workflows to improve data accuracy and enable data-driven recruitment decisions. • Led employer branding initiatives, partnering with 10+ remote-friendly platforms to increase visibility and drive sourcing success for senior technical roles.

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Talent

Self-employed (LATAM,

May 2023 - Current (3 years 4 months)

• Supporting end-to-end hiring processes, sourcing, candidate management, and recruitment technology implementation across LATAM and European markets. • Leading proactive sourcing strategies, headhunting niche and senior-level talent through advanced search techniques. • Optimizing ATS platforms to improve workflow automation, candidate tracking, and reporting for better hiring decisions. • Collaborating with hiring teams and stakeholders to refine selection processes, enhance candidate experience, and optimize employer branding.

Technical Recruiter

Customer.io

May 2021 - Current (5 years 4 months)

• Designed and executed recruiting strategies for Engineering and Product teams across the Americas, EMEA, and APAC, while prioritizing diversity in candidate pipelines. • Played a key role in scaling the team from 60 to 250 employees during a high-growth phase, ensuring talent acquisition strategies aligned with rapid expansion needs. • Collaborated with hiring stakeholders to define needs, set assessment frameworks, and leverage market mapping, reducing the hiring cycle for senior technical roles (10+ YOE) to 43 days. • Utilized data-driven insights and analytics to evaluate and refine recruitment processes, leading to a 15% increase in sourcing effectiveness and overall candidate quality. • Built authentic relationships with candida

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Recruiter & People Operations - Contractor

CRC, Cityhub,

Mar 2016 - Dec 2019 (3 years 10 months)

• Spearheaded full-cycle sourcing and recruitment for senior roles in tech, sales, and finance for international remote companies, successfully filling 50+ critical positions within a year. • Built a diverse candidate pipeline and optimized processes, reducing the hiring cycle by an average of 12 days. • Enhanced onboarding programs, leading to a 35% increase in employee retention, surpassing industry norms.

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Head of Human Resources

CRC Outsourcing Perú

Sep 2012 - Jan 2016 (3 years 5 months)

• Talent acquisition of medium and senior management for financial products and sales teams. • Planned and directed the implementation of the activities in the HR unit. • Developed a strong network of candidates through a website created for job seekers in the industry (50K monthly visits).

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