Natalie Asher Forbes

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Inside Sales Agent

Intown Dallas Real Estate

Oct 2025 - Current (6 months)

Client Engagement Specialist

Dale Carnegie Training

Aug 2025 - Current (8 months)

As a Client Engagement Specialist, I manage the full client lifecycle using Salesforce and Zoho CRM, ensuring accurate tracking from lead generation to post-engagement follow-up. I develop and maintain standardized operating procedures (SOPs) for cross-team workflows, improving system utilization across Microsoft 365 and cloud collaboration tools. Upholding data integrity and confidentiality in all client communications and project documentation is paramount, aligning with internal governance standards and demonstrating a strong commitment to compliance and ethical data handling. Additionally, I handle appointment scheduling for the account manager and clients daily, facilitating effective communication and ensuring timely interactions thro

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Sales Development Representative

100 Sutton Studios

Jul 2025 - Aug 2025 (2 months)

As a Sales Development Representative, I executed targeted cold outreach campaigns with precise audience segmentation, resulting in increased tour bookings and qualified lead generation. I optimized CRM data architecture by mapping custom fields and lead statuses, enhancing the accuracy of internal reporting and sales forecasting. Partnering with key decision-makers, I effectively positioned studio assets, demonstrating strong product knowledge and client-facing communication. Additionally, I utilized task management tools to track progress on outreach initiatives, ensuring timely follow-ups and improved workflow efficiency. Leveraging AI (Artificial Intelligence) to enhance cold outreach and email sequencing, I personalized communications

Creator Success & Support Executive

Fanvue

Feb 2024 - May 2024 (4 months)

As a Creator Success & Support Executive, I hosted onboarding calls and addressed customer support concerns for both AI and real-life creators. I successfully led the onboarding process for over 100 creators at Fanvue, achieving a 30% reduction in ramp-up time. Additionally, I organized virtual community events and managed backend support tasks, fostering a supportive and engaged creator community across diverse backgrounds. I utilized Microsoft 365 for efficient email management, ensuring streamlined communication and support for creators throughout their onboarding journey. Furthermore, I engaged in data reporting to track client engagement statistics for those enrolled in coaching, which informed our support strategies. I also conducted

Customer Support Representative

Educate

Oct 2023 - Feb 2024 (5 months)

As a Customer Support Representative, I delivered fast-paced support to students, onboarding large cohorts efficiently while engaging over 100 users through community posts and proactive communication. I managed CRM tasks in HubSpot and resolved complex issues during high-traffic event weeks, ensuring seamless onboarding and support for a global, multilingual user base. Additionally, I provided virtual assistance by assisting in tech support, which enhanced the overall user experience and contributed to resolving technical issues promptly. I upheld SaaS add-ons, leading my team to achieve the highest sales in this area consecutively, demonstrating a strong understanding of customer needs and the value of our offerings. My data reporting ski

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Chief Communications Liaison

Imperial TV

Feb 2021 - Oct 2022 (1 year 9 months)

As Chief Communications Liaison, I managed church service broadcasting, photography, sales, and marketing for Imperial TV in Sandton, South Africa. I led prayer calls, generated leads, and set appointments to drive communication strategies, utilizing my skills in social media management, business administration, and voice artistry to enhance brand presence. Additionally, I provided virtual assistance by offering tech support, which contributed to the overall efficiency of the media operations and ensured seamless communication within the team. Engaging in administrative work, I handled payroll processing and HR functions, thereby supporting the operational framework and enhancing team dynamics. I utilized QuickBooks for basic financial trac

Natalie Asher Forbes

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