Natalia Moran Sarmiento

Natalia Moran Sarmiento

About

Detail

INTERNATIONALIST | BPO AND CONTENT MODERATION LEAD | TRILINGUAL ATTUNED LEADER
Bogota D.C., Colombia
Contact Natalia regarding: 
work
Full-time jobs
Starting at USD3.5k/month
Flexible work
Starting at USD20/hour

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Teleperformance Colombia
    Supernumerary Operations Assistant Manager
    Teleperformance Colombia
    Mar 2025 - Jul 2025 (5 months)
  • Teleperformance Colombia
    Content Moderation Supervisor - Trilingual
    Teleperformance Colombia
    Jul 2022 - Current (4 years)
    Guided teams across Latin American and North American markets, ensuring platform compliance and cultural sensitivity.Designed and delivered operational strategies to boost performance and cohesion.
  • Teleperformance Colombia
    Trilingual Content Moderator
    Teleperformance Colombia
    Aug 2021 - May 2022 (10 months)
  • Colegio La Colina
    Bilingual Educator & Model UN Coordinator
    Colegio La Colina
    Jan 2020 - Jun 2021 (1 year 6 months)
    Led civics and social studies classes for Grades 3-10 with a focus on peace pedagogy.Mentored students in national-level Model UN events and directed CLCMUN for the school.
  • Teleperformance Colombia
    Customer Service Agent & Map Curator
    Teleperformance Colombia
    Apr 2019 - Current (7 years 3 months)
    Delivered multilingual support (English, Spanish, Portuguese) across North and South American markets.Enhanced GPS functionality for global apps in Mexico, Brazil, and the U.S.
  • B
    Junior Data Manager
    B SERVICES S.A.S
    Nov 2018 - Mar 2019 (5 months)
    Collected and managed sensitive data, ensuring clarity and confidentiality in enterprise systems.
  • M
    Intern, South-South Cooperation Directorate
    MINISTRY OF FOREIGN RELATIONS - COLOMBIA
    Jan 2018 - Jul 2018 (7 months)
    Supported documentation and coordination of international meetings and commitments for developmental cooperation.
  • Pontifical Xavierian University
    Culture & Habitat Program Monitor
    Pontifical Xavierian University
    Jul 2017 - Dec 2017 (6 months)
    Facilitated workshops and supported interdepartmental project logistics and documentation.
Education verified_user 0% verified
  • Pontificia Universidad Javeriana
    Bachelor in International Relations - Emphasis in Political Issues
    Pontificia Universidad Javeriana
    Jan 2018 - Dec 2018 (1 year)
    Thesis: Colombian foreign policy under Juan Manuel Santos: Relational autonomy with the U.S.
  • C
    Graduated
    Colegio Rosario Santo Domingo
    Jan 2012 - Dec 2012 (1 year)