Carlos Paredes

C

Sales Representative

C&C Car-Go Carrier Network

Jul 2023 - Mar 2025 (1 year 9 months)

As a Sales & Customer Service skill and mindset, selling Carrier & Freight Services around the US Territory, managing CRM and all tools needed to keep up a smooth workflow, in order to conver warm Leads into Sales.

V

VA, CSR, Appointment Setter

Oct 2022 - Jun 2023 (9 months)

In my role as a Virtual Assistant, Customer Service Representative, and Appointment Setter, I was responsible for managing client communications, scheduling appointments, and providing exceptional customer support to ensure client satisfaction. I utilized various tools to streamline workflows and maintain organized records. Additionally, I managed my own Google Drive account to store and organize all relevant documents related to my work, including Excel and Word documents, which facilitated efficient access to information and improved overall productivity in my tasks. Furthermore, I handled social media management as part of my responsibilities, which enhanced client engagement and communication, contributing to a more comprehensive suppor

C

Conversionly Io

Conversionly

Oct 2022 - Jun 2023 (9 months)

I

Remote Appointment Setter

Infotech Risks Security LLC, Houston TX

Mar 2022 - Sep 2022 (7 months)

As a Remote Appointment Setter, I managed Go High Level CRM to effectively warm up leads and set appointments, ultimately increasing sales. I utilized various digital marketing strategies on social media to attract prospects and employed Google Workspace for efficient communication and organization. Additionally, my experience with Microsoft 365, which I have been using since its release, has enhanced my ability to collaborate and manage tasks effectively, further supporting my role in driving sales growth. My background in technology sales, particularly in IT Tech & SAP Solutions and Cyber Security, required me to consistently engage with clients, primarily in a B2B context, ensuring that their needs were met and fostering strong relations

I

Infotech Risks Security LLC

Infotech Risks Security LLC, Houston TX

Mar 2022 - Sep 2022 (7 months)

En mi rol en Infotech Risks Security LLC, fui responsable de la implementación y gestión de soluciones de ciberseguridad, asegurando que los sistemas se integraran de manera efectiva en las operaciones de los clientes. Además, trabajé en la venta de soluciones tecnológicas, incluyendo IT Tech y SAP, enfocándome en el mercado B2B. Durante este proceso, enfrenté y resolví diversos problemas que surgieron en la implementación de los sistemas de ciberseguridad, lo que me permitió mejorar la experiencia del cliente y optimizar la funcionalidad de las soluciones ofrecidas. También utilicé Google Sheets para gestionar y cargar los leads generados en el CRM, lo que facilitó la organización de datos y el seguimiento de clientes potenciales. Además,

I

Issac Grace Enterprices

Issac Grace Enterprises,Atlanta

Aug 2021 - Dec 2021 (5 months)

As a Virtual Assistant with Issac Grace Enterprises, I was responsible for managing various administrative tasks, ensuring efficient operations and supporting the team in achieving business goals. My role included conducting outbound calls to wholesalers in real estate, which enhanced my communication skills and provided valuable insights into the real estate market. This experience allowed me to develop a deeper understanding of client interactions and market dynamics, even though real estate sales were not my primary focus.

I

Virtual assistant

Issac Grace Enterprises,Atlanta

Jun 2021 - Feb 2022 (9 months)

As a Virtual Assistant, I provided comprehensive administrative support, managing schedules, coordinating appointments, and ensuring efficient communication between clients and stakeholders. I utilized various tools to streamline operations and enhance productivity. Additionally, I employed VoIP technology for outreach campaigns, facilitating effective communication and engagement with clients, which contributed to the overall success of the initiatives. I also made outbound calls related to wholesale in real estate, which further developed my communication skills and understanding of client needs in a dynamic market.

B

Remote Virtual assistant- Cold Caller

Boost InternationalCompany

Sep 2020 - Jun 2021 (10 months)

- As a Remote Virtual Assistant specializing in cold calling, I followed a structured script to engage potential clients, utilizing Salesforce CRM to effectively sell Medicare programs. My efforts resulted in successful live transfers and the scheduling of numerous appointments. - Additionally, I employed VoIP technology to enhance my calling capabilities, ensuring efficient communication with leads and optimizing my outreach efforts.

C

Tabernáculo Constructores SAC

Construction Company

Jan 2019 - Sep 2021 (2 years 9 months)

En mi rol en Tabernáculo Constructores SAC, fui responsable de la gestión de proyectos de construcción, asegurando que se cumplieran los plazos y los estándares de calidad. Coordiné con los equipos de trabajo para garantizar una comunicación efectiva y la resolución de problemas en el sitio. Además, gestioné mi propia cuenta de Google Drive para almacenar y organizar todos los documentos relacionados con el flujo de trabajo del proyecto, incluyendo documentos de Excel y Word, lo que facilitó el acceso a la información y mejoró la eficiencia en la gestión de proyectos. También desempeñé un papel consultivo para mi equipo de ventas, brindando orientación y apoyo en la estrategia de ventas, lo que contribuyó a un enfoque más cohesivo y efectiv

T

Marketing - manager

Tabernaculo Constructores SAC

Jan 2019 - Sep 2021 (2 years 9 months)

- As a Marketing Manager, I oversaw the points of sales and the sales team for a Construction Company, implementing various digital marketing strategies to attract prospects into our workflow. - Additionally, I collaborated closely with my sales representatives to enhance their appointment setting efforts, utilizing social media ads as a lead generation strategy to drive engagement and support the sales process. - Conducted weekly Zoom meetings with our Sales Teams across different locations to monitor performance metrics and ensure alignment on our collective goals, fostering a cohesive team environment focused on achieving sales targets. - Maintained close communication with the Engineering & Design office to gain a comprehensive under

e

Virtual assistant

eLease Funding Inc.

Apr 2018 - Dec 2018 (9 months)

- As a Virtual Assistant, I conducted cold calls and utilized Salesforce CRM for a funding company, selling funding solutions to various businesses across the United States. This role involved either live transfers or setting appointments, maintaining a full-time weekly schedule with a base rate plus commissions. - Additionally, I conducted Zoom demos as part of the sales workflow, effectively addressing customer questions and concerns through face-to-face interactions, which enhanced customer engagement and trust in our services. I also managed my own Google Drive account to store various documents related to the job workflow, including Excel and Word documents, ensuring organized access to essential information that supported my sales ef

T

Server, junior manager

Tableseide Restaurant Group

Mar 2006 - Aug 2016 (10 years 6 months)

- Customer service oriented as a Junior Manager, overseeing the FOH operation during my shift and leading the team to improve service and revenue. - As a Server, I focus on selling food and drinks from a Cosmopolitan International Kitchen Menu, while ensuring the restaurant remains clean and shining at all times, demonstrating a strong side work and teamwork mindset. - Additionally, I applied marketing strategy skills by planning and designing daily and weekly initiatives aimed at improving sales, while training our Servers Team to accomplish goals and increase overall sales performance. - Managed administrative tasks related to my shift, similar to the responsibilities of an administrative assistant, ensuring all paperwork was completed

Carlos Paredes

About

Detail

Timeline

Résumé