Customer service Interpreter
Landterra
Jul 2024 - Feb 2025 (8 months)
As a Customer Service Interpreter, I facilitated effective communication between clients and service providers, ensuring clarity and understanding in various contexts. My role involved actively listening to client needs and providing accurate interpretations in real-time. Additionally, I provided dial outs (outbound calls) to clients, enhancing our service delivery and ensuring that clients received timely updates and support. This proactive approach not only improved client satisfaction but also fostered stronger relationships between clients and our organization.