Natalia Delgado Cascante

Natalia Delgado Cascante

About

Detail

Marketing & Sales
Provincia de San Jose, Costa Rica
Contact Natalia regarding: 
work
Full-time jobs
Starting at USD4k/month
Flexible work
Starting at USD50/hour
groups
Networking

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • A
    Sr. Customer Success Manager - L5
    Amazon - SAS Core
    Sep 2023 - Jul 2025 (1 year 11 months)
    I was in charge of the creation and execution of strategies to achieve my customer's business goals, as well as collaborate across my team to explore innovative ways to identify and optimize growth levers such as selection expansion, merchandising strategy, brand positioning, and catalog quality, while cultivating strong relationships with sellers in my portfolio along with internal stakeholders. I was the trusted advisor and a business advocate for my sellers with their Amazon business.
  • A
    Business Development Manager
    Appvance.ai
    Jul 2022 - Sep 2023 (1 year 3 months)
    Appvance is an AI-driven software testing company. I managed a team of 8 SDRs and 4 CSMs, leading by example, being hands on 50% of my time. I drove through strategic oversight, the fostering strong relationships, and developing new business opportuni ties. By enhancing the team's activities and conducting regular coaching sessions, I ensured our customers receive exceptional experiences. I worked closely with the Sales and Marketing VPs, developed and executed effective reach-out strategies across various communication channels, driving customer engage ment, positioning the products, and growing their customer retention and expansion.
  • 3M
    Team Lead Inside Sales Representative
    3M
    Jan 2021 - Jan 2022 (1 year 1 month)
    I was dedicated to driving customer success and satisfaction through my role in the sales process. I focused on understanding and addressing our client's needs, providing excep tional service, and fostering long-term partnerships. By consistently delivering exceptional service and value, I played a crucial role in driving sales and customer satisfaction, and fostering long-term success for both clients and 3M.
  • Tech Data
    Territory Inside Sales Manager
    Tech Data
    Jan 2019 - Jan 2021 (2 years 1 month)
    I worked on building and nurturing successful partnerships with channel partners and B2C companies. My primary focus was on ensuring exceptional customer experience through effective account recruitment, training, and development strategies. With a robust customer-centric approach, I guided clients through onboarding, fostering the smooth adoption of our IT products and services.
  • H
    Producer
    Hotel Marriott Costa Rica
    Jan 2018 - Jan 2020 (2 years 1 month)
  • F
    Freelance Graphic Designer & Social Media Manager
    Jan 2016 - Jan 2020 (4 years 1 month)
  • P
    Junior Designer
    Próxima Comunicaciones - PR Agency
    Jan 2014 - Jan 2016 (2 years 1 month)
Education verified_user 0% verified
  • Stanford University
    Mastering Generative AI for Product Innovation Certification
    Stanford University
    May 2025 - Aug 2025 (4 months)
  • A
    Master's degree in Marketing
    Animal Academy
    Jan 2023 - Jan 2024 (1 year 1 month)
  • Universidad de Costa Rica
    Bachelor's degree in Mass Communications
    Universidad de Costa Rica
    Jan 2012 - Jan 2022 (10 years 1 month)
  • Universidad Veritas
    Licenciatura degree in Advertising Graphic Design
    Universidad Veritas
    Sep 2011 - Jan 2020 (8 years 5 months)