Mzondase (Mzo) Malindi

Mzondase (Mzo) Malindi

About

Detail

Experienced Remote Customer Support Agent Dedicated to Delivering Exceptional Service
South Africa

Contact Mzondase regarding: 

work
Full-time jobs
Starting at USD2/hour
Flexible work
Starting at USD2/hour
groups
Networking

Timeline


work
Job

Résumé


Jobs verified_user 0% verified
  • H
    Virtual Assistant (Remote)
    HelpSquad
    Oct 2023 - Current (1 year 9 months)
    • Managing calendars, scheduling appointments, and coordinating meetings across different time zones • Handling emails, drafting correspondence, and maintaining digital filing systems • Using virtual communication tools such as Zoom, Microsoft Teams, or Google Meet for remote meetings and conferences, • Using document management systems and virtual office environments • Helping customers with their inquiries • Escalating complex customer inquiries through ticket systems or relevant channels • Navigate and utilize online collaboration platforms such as Zoho, Zendesk, Hubspot, PipesDrive and Slack. • Basic troubleshooting skills for resolving technical issues related to software, hardware, or connectivity. • Provide active listening
  • R
    Administrator and Marketer (Hybrid)
    Rempo Construction
    Feb 2019 - Aug 2023 (4 years 7 months)
    • Maintaining and organizing project documentation, including contracts, permits, drawings, specifications, and other relevant paperwork. They ensure that all documents are up-to-date and easily accessible to project team members. • Manage correspondence, schedule meetings, and distribute important information to ensure everyone is informed and aligned. • Processing invoices, tracking payments, and preparing financial reports • Help create and maintain project schedules, ensuring that tasks are completed on time and within budget. Use software to track progress, identify potential delays, and adjust timelines as needed. • Obtaining quotes, negotiating contracts, and coordinating deliveries to ensure that materials are available when ne
  • T
    Administrator (On site)
    Thandozama Trading and Projects
    Jan 2017 - Jan 2019 (2 years 1 month)
    • Procuring materials, equipment, and services needed for construction projects. • General administrative support to project teams, such as maintaining office supplies, organizing meetings, and handling correspondence, also assist with other tasks as needed to support the efficient operation of construction projects. • Ensure that all documents are up-to-date and easily accessible to project team members. • Budget preparation and tracking expenses throughout the project lifecycle. • Schedule meetings and distribute important information to ensure everyone is informed. • Provide support to the project team by handling paperwork, answering the phone, schedule meeting, and perform necessary administrative tasks to ensure the success of t
Education verified_user 0% verified
  • A
    Certificate in Coaching
    Action Factory
  • D
    Certificate in Office Administration
    Damelin College
  • U
    Diploma in Public Relations
    University of South Africa
  • S
    High School Bachelor's Degree
    Sutherland High School