Revenue Cycle Management and CRM Operations professional with 10+ years of experience supporting healthcare and business operations. Experienced in CRM management, data accuracy, documentation, workflow optimization, reporting, and cross-functional collaboration. Skilled in HubSpot, Salesforce, Microsoft Dynamics CRM, AI workflows, revenue operations, and process improvement. Strong background in maintaining clean data, resolving operational issues, creating SOPs, and supporting automation and system integrations. Detail-oriented, analytical, and committed to delivering accurate, scalable, and efficient operational processes in remote environments.
