Muhammad Aiman

Jobs 0% verified

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Customer Service Officer

Elite Advance Service |KuCoin

Nov 2024 - Current (9 months)

• Assist customers with account changes, registration, login issues, regional regulations issues and product information. • Resolve complex issues and educate users on account security. • Manage customer queries through email and livechat.
Customer Experience Specialist

Castlery

Apr 2024 - Nov 2024 (8 months)

• Assist customers with product information, pricings, feedback and logistics-related issues. • Assist with feedbacks for refund request, return, replacement, parts replacements or logistical changes. • Manage customer queries through email, whatsapp, livechat and calls.
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—Customer Service Executive

Aegis Bpo Malaysia

Apr 2023 - Apr 2024 (1 year 1 month)

• Assist queries and issues by customers and riders. • Assist with delivery issues, product informations, rates change information, refund or dissatisfication, and general inquiry. • File report on livechat interaction.
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Engineering Trainee

Asia Aerotechnic

Jul 2022 - Dec 2022 (6 months)

• Inspection, servicing, removals and reinstallation of aircraft parts, body, mainframe and skin according to manuals and standard procedures. ◦ Cleaning, housekeeping and adhering to safety procedures.
Engineering Trainee

Malaysia Airlines

May 2021 - May 2022 (1 year 1 month)

• Inspection, servicing, removals and reinstallation of aircraft parts, body, mainframe and skin according to manuals and standard procedures. ◦ Cleaning, housekeeping and adhering to safety procedures.
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Engineering Trainee

Malindo Airways

Jun 2019 - Dec 2019 (7 months)

• Inspection, servicing, removals and reinstallation of aircraft parts, body, mainframe and skin according to manuals and standard procedures. ◦ Cleaning, housekeeping and adhering to safety procedures.

Education 0% verified

Muhammad Aiman

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