Moosa Saghir Zaidi

Moosa Saghir Zaidi

About

Detail

Customer Success, Customer Support, SaaS Technical Support
Punjab, Pakistan
Contact Moosa regarding: 
work
Full-time jobs
Starting at USD1.5k/month
Flexible work
Starting at USD10/hour

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • E
    Author Success Coordinator
    Educative, Inc
    Oct 2022 - Current (3 years 9 months)
    Assist with the Author Success program, which includes onboarding new authors; familiarizing them with our content creation tools; providing feedback on course outlines and lessons; and helping them troubleshoot platform obstacles in their courses. Manage author expectations and contribute to a high level of satisfaction. Address author questions and feedback timely, and coordinate with the appropriate Educative teams to address them. Establish professional effective working relationships across company functions to meet and anticipate author requirements. Content creation: Manage backend hand-offs and process inputs for all stages of the course creation process, ensuring timely coordination between author relations, content, and marketing
  • E
    Author Acquisition Representative
    Educative, Inc
    Aug 2021 - Oct 2022 (1 year 3 months)
    - Working with management and sourcers to qualify inbound leads - Sending cold emails and performing outbound prospecting activities to engage those leads - Answering prospect questions via email and pre-qualify them as potential authors - Converting potential authors to write new courses and transition to the Author Success team for management - Nurturing and growing my lead pipeline to convert cold leads into warm prospects over time - In addition to managing the outbound motion for author acquisition, I am the initial point of contact for inbound leads.
  • R
    Business Development Representative
    Revenue Grid
    Feb 2021 - May 2021 (4 months)
  • R
    Strategic Account Representative
    Revenue Grid
    Oct 2020 - Jan 2021 (4 months)
    Revenue Grid is a Salesforce-native customer engagement platform that helps you lead your team to repeatable revenue. Covering the full sales cycle from getting the first touch to closing and upselling, Revenue Grid allows you to analyze, execute and lead your growth strategy. 3 modules included: - Revenue Engage - Sales Campaigns - Revenue Inbox - CRM Integration - Revenue Guide - Playbook Automation and Guided Selling
  • KeepTruckin
    Account Executive
    KeepTruckin
    Apr 2020 - Jul 2020 (4 months)
    *High volume cold calling, prospecting new business and making outbound calls. You're looking for the diamond in the rough, expect to have a high volume of outbound calls with a small number qualified prospects responding. This is a cold-calling full-cycle sales role. *Demo KeepTruckin software to prospective fleet managers and drivers. *Survey prospects to understand pain points within their business so that you can align those business needs with the KeepTruckin solution. *Educate fleet managers and drivers about KeepTruckin, understand their requirements, and help them get started with KeepTruckin. *Maintain a consistent pipeline of qualified prospects and provide accurate forecasts for revenue. *Achieve daily KPIs and monthly quot
  • KeepTruckin
    Sales Development Representative
    KeepTruckin
    Oct 2019 - Mar 2020 (6 months)
    Contact, engage and qualify businesses with fleets of Local vehicles through outbound cold calls and emails *Partner with Account Executive counterparts in the US, and interact with other various sales teams when needed *Work closely with Account Executives to develop account targeting strategies, talk tracks, objection handling, and lead qualification *Schedule demos for Local Account Executives to close efficiently *Hold intelligent and engaging conversations over the phone and email, in English *Act as the subject matter expert on KeepTruckin's Local product offerings
  • T
    Manager of Business Operations
    Top Media Partners Inc
    Apr 2019 - Oct 2019 (7 months)
    Managing Operations Department and other support departments to ensure smooth processing of Business Operations to maximize productivity and efficiency. Client coordination, Sales, Performance Improvement, Recruitment, Quality Assurance, Customer Satisfaction, Training & Development.
  • T
    Assistant Manager Business Operations
    Top Media Partners Inc
    Aug 2018 - Mar 2019 (8 months)
    Managing Operations Department and other support departments to ensure smooth processing of Business Operations to maximize productivity and efficiency. Sales, Performance Improvement, Recruitment, Quality Assurance, Customer Satisfaction, Training & Development.
  • T
    Assistant Manager Operations
    THE OFFSHORE PARTNERS SDN BHD
    Mar 2018 - Aug 2018 (6 months)
  • T
    Supervisor Operations
    THE OFFSHORE PARTNERS SDN BHD
    Mar 2017 - Mar 2018 (1 year 1 month)
  • T
    Client Care Specialist
    THE OFFSHORE PARTNERS SDN BHD
    Sep 2016 - Mar 2017 (7 months)
    *Worked as a TeleSales representative for the top Cable, Internet, Home Security and Phone services providers of the US. *Receive/Cater inbound calls to promote and sell the product/service. *Correspond with customers, track and resolving any issues regarding product/ service. *Ensure customer follow-up all the time *Handle customer needs and requirements *Respond and resolve customer inquiries *Identify Rapport Building Opportunities *Ensure monthly sales conversion benchmark *Being alert to upselling opportunity
  • D
    Sales Executive
    Digital Globe Services, Inc
    Aug 2014 - Jun 2016 (1 year 11 months)
    *Worked as a TeleSales representative for the top Cable, Internet, Home Security and Phone services providers of the US. *Receive/Cater inbound calls to promote and sell the product/service. *Correspond with customers, track and resolving any issues regarding product/ service. *Ensure customer follow-up all the time *Handle customer needs and requirements *Respond and resolve customer inquiries *Identify Rapport Building Opportunities *Ensure monthly sales conversion benchmark *Being alert to upselling opportunity
  • A
    Sales Executive
    Ashary's Italian Kitchens
    May 2009 - Jan 2011 (1 year 9 months)
    Keeping up the best possibilities to boost up the sales for the company. Creating best efforts in sustaining the clients for the long run. Assisting in designing and selection as well for better closed sales.
Education verified_user 0% verified
  • P
    ACCA, Cost & Management Accounting + Financial Accounting
    Professionals' Academy of Commerce, Gulberg, Lahore.
    Jan 2008 - Jan 2009 (1 year 1 month)
  • P
    F.Sc., Pre. Engineering
    Punjab College of Science
    Jan 2006 - Jan 2008 (2 years 1 month)
  • T
    Matriculation, Physics, Chemistry, Maths
    The Trust School
    Jan 2002 - Jan 2006 (4 years 1 month)