Moussa Benledra

Ai transcription

SIGMA AI

Aug 2025 - Sep 2025 (2 months)

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Sales Director

SKAALAB France

Jan 2025 - Current (1 year 6 months)

As Sales Director, I led the commercial strategy and managed a diverse portfolio of accounts for an IT services provider specializing in outstaffing and digital transformation. I built and managed key client accounts across multiple industries in the European market, ensuring alignment with their unique needs. My role involved leading and coaching the sales team, setting KPIs, and driving performance to achieve ambitious growth targets, preparing quotations and successfully closing deals with international B2B clients. I developed and implemented comprehensive sales and account strategies, overseeing the full sales cycle from prospecting and proposals to negotiation and closing. Collaboration with delivery teams was essential to ensure clie

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Key Account Manager

Altius Services, Algiers

Jan 2023 - Dec 2024 (2 years)

As a Key Account Manager, I managed enterprise accounts and supported clients in CRM Salesforce and ERP Sage adoption. I prospected and secured new clients, expanding both regional and international portfolios. My role involved negotiating and closing contracts with a win-win approach while developing and implementing a territory sales strategy that maximized coverage and business opportunities within the region. Additionally, I utilized Microsoft Word and Microsoft PowerPoint to create detailed reports and presentations, enhancing communication with clients and stakeholders. My typing skills were essential for efficient documentation and correspondence, ensuring timely follow-ups and maintaining strong client relationships. Leveraging my e

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Sales Representative

Altius Services Algiers

Jun 2020 - Jan 2023 (2 years 8 months)

As a Sales Representative, I delivered tailored presentations on ERP, CRM, BI, and CMMS solutions to prospects, effectively showcasing the value of our offerings. I generated leads through cold calling, networking, and social media marketing, successfully retaining revenue while acquiring new clients across various industries. Conducting thorough market research allowed me to anticipate client needs and identify new opportunities, which I leveraged to negotiate and close deals while addressing client objections. My proficiency in data analysis and Microsoft PowerPoint enhanced my presentations and reporting capabilities. Additionally, I utilized Microsoft Word and Salesforce daily as part of my workflow, ensuring efficient documentation and

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Customer Service Representative

Altius Contact & Netcom Group, Algiers

Jan 2017 - Jan 2020 (3 years 1 month)

As a Customer Service Representative, I delivered exceptional support in both donor and client-facing roles, effectively resolving inquiries and ensuring high levels of customer satisfaction. I processed transactions, forms, and client complaints while collaborating with cross-functional teams to enhance processes and improve the overall customer experience. My commitment to excellence was recognized when I was awarded Top-performing Customer Service in 2019. Additionally, I utilized my skills in B2B sales and Microsoft PowerPoint regularly as part of my workflow, which helped me communicate effectively with clients and present solutions clearly. This experience not only strengthened my customer support capabilities but also enhanced my abi

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