Monica Hankins

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Director of Learning and Development

SROA Capital

Oct 2021 - Jan 2024 (2 years 4 months)

• Led companywide training initiatives in a large growing organization, including strategic planning, content development, and team leadership. • Collaborated with the leadership team to identify training needs aligned with organizational goals and address skills gaps. • Developed training programs to upskill teams and bridge skill gaps, resulting in significant performance improvements within the first three months. • Utilized the ADDIE framework to design and implement Blended Standardized Field Operations Training for 360 locations across 26 districts, including e-learning and virtual training. • Successfully launched the National District Manager in Training Program, from blueprint to candidate selection and implementation. • Provi

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Senior Learning and Development Specialist

Change Healthcare

Oct 2020 - Oct 2021 (1 year 1 month)

• Led content creation and developed training materials for new clients, facilitating training for over 100 learners. • Played a crucial role in the Professional Development Team, delivering a Stress Management program, and contributing to the ongoing professional development of the team. • Served as a Subject Matter Expert (SME) for new clients, processes, and systems, demonstrating expertise in scripting tools, softphone applications, workforce management programs, and Electronic Medical Records (EMR) e-learning platforms. • Conducted onboarding and refresher training for new hires, both in virtual and in-person settings, covering technical, operational, and soft skills within specified programs. • Utilized adult learning techniques t

Training Advisor /Workforce Development

Dale Carnegie

Apr 2019 - Feb 2020 (11 months)

Recruited to YER • Conducted B2B sales focused on delivering Corporate Leadership Training programs, with expertise in areas such as Executive Presence Training, Leadership Training, Skills for Success, and identifying Leadership Blind-Spots. • Collaborated closely with executive teams, acting as a strategic partner to understand and address their specific training needs and objectives. • Developed and customized individual career development plans for clients to ensure they reached their professional goals. • Maintained a keen awareness of current, local, and global business trends to provide clients with the latest insights and knowledge. • Formulated comprehensive development plans at the organizational level, catering to the growth

Career Development Specialist

Virginia College

Feb 2016 - Nov 2018 (2 years 10 months)

• Led Outreach and Placement Programs: Developed and nurtured community relationships to enhance opportunities for externships, internships, and employment. • Recognition for Exceptional Results: Earned accolades, including the Top Performer in Q4 2017, for achieving outstanding conversion rates from externships to full-time hires. • Certified Professional Training: Oversaw the development and delivery of the Certified Professional Training (CP3) program. • Training and Coaching: Provided guidance in job search techniques, personal development, and professional growth. • Compliance Excellence: Maintained meticulous compliance with ECA, state, and accreditation regulations, resulting in excellent audit outcomes. • Community Engagement:

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Corporate Sales Recruiter

Construction Data Corporation

Jun 2014 - Jun 2015 (1 year 1 month)

• Full-Cycle Sales Recruitment: Managed end-to-end recruitment of 100% commissioned sales representatives across the United States. • Managerial Advisory: Provided guidance to management on hiring decisions, including managerial training in compliance. • Effective Candidate Management: Conducted sourcing, interviews, presentations, negotiations, background checks, drug screenings, onboarding, and candidate coaching to enhance retention rates. (772) 480-8604

Technical Recruiter

Revolution Technologies

Feb 2014 - Jun 2014 (5 months)

• Full-Cycle Recruitment: Managed complete recruitment process for various roles, including Engineers, IT, Business Analysts (BAs), Supply Chain professionals, Field Service Engineers, HR, and Accounting staff. • Effective Talent Sourcing: Successfully sourced, recruited, interviewed, screened, presented, coached, made offers, negotiated, and closed deals with outstanding gross margins. • Proficient ATS Utilization: Utilized ATS systems such as ATS Bond, Fieldglass, and proprietary ATS, while consistently tracking and improving recruitment metrics.

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Director of Development and Outplacement

Adecco Group Sweden

Nov 2005 - Jul 2013 (7 years 9 months)

• Operational Leadership: Managed the operations and provided training for a team of 10+ consultants in the Eskilstuna branch, overseeing daily activities and ensuring high-quality service delivery. • Project Management: Acted as the Project Manager for the Career Center, actively participating in daily operations. Achieved notable results, including an award for achieving a best-in-class gross margin of 56% in 2010. • HR Consulting: Successfully handled HR consulting responsibilities, including achieving personal sales targets, C-level sales, and providing services such as recruitment, coaching, outplacement, and account management. • Executive Coaching: Provided executive coaching and leadership development services to international co

Monica Hankins

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Monica's likely patterns of behavior, thought, values, and emotion. Based on the HEXACO model, OCP instrument, and Torre’s own research.