Junior Underwriter
HomeRiver Group (US)- Andes Team,
May 2021 - Current (4 years 3 months)
• Improved processing efficiency and applicant satisfaction.
• Established clear communication channels with rental applicants, property managers, and leasing agents, utilizing data analysis to identify process bottlenecks.
• Reduced application processing time by 30%, leading to enhanced client satisfaction and increased application throughput.
• Employed proofreading skills to ensure all written communications with applicants adhered to legislation and property management's standard operating procedures, enhancing clarity and compliance.
• Assisted leasing agents in prospect research by following up on unfinished applications through messaging and calls, effectively acting as a support resource for property managers and leasing ag