Momina A Rana

B

Administrative Assistant

Beyes Dental Canada.

Sep 2024 - Current (1 year)

• Skilled in performing administrative operations, providing clerical support, preparing correspondence, responding to e-mails, organizing meetings, and supervising office operations. • Deliver outstanding customer service and effective problem-solving skills in fast-paced environment; carefully listens to customers' concerns or inquiries and responds in a professional manner to their satisfaction. • Strong organizational and time management skills: ability to prioritize work while multi-task to meet deadlines. • Work well independently and in collaboration with other with proven leadership skills and accountability • Excellent interpersonal and communication skills: • Proficient in using Spire Software for data entry, Microsoft Offic

D

Medical Lab Technician

Diros Technology Inc.

Jun 2024 - Sep 2024 (4 months)

• Testing and inspecting small medical products to treat conditions like lumbar and sacroiliac pain, discogenic and thoracic pain, and percutaneous cervical cordotomy. • Assembling medical devices with high precision and detailed instructions without deviation • Collaborating with quality control inspectors and team members to ensure accuracy of measurements and efficiency.

O

Covid-19 Case Manager

Ontario Ministry of Health

Jan 2022 - Feb 2023 (1 year 2 months)

• Examine the signs and symptoms of COVID-19, as well as any underlying health issues. • Discuss symptom onset to determine the window period for contact exposure risk. • Inquire about previous activities to identify who may have been exposed. • Elicit information on close contacts, and assess support needs to maintain health and compliance during self-isolation. • Facilitate testing and referral to healthcare services and resource care coordination. • Provide recommendations for self-isolation and review of daily monitoring procedures. • Educate and provide Covid-19 specific information. • Recording and entering data in provincial case and contact management IT system

K

Call Center Agent

KGS Research

Apr 2019 - Aug 2023 (4 years 5 months)

• A strong understanding of computers, and experience with CATI (Computer Assisted Telephone Interviewing) programs. • Conducted telephone surveys to our clients about customer satisfaction, public policy, and local issues. • Worked closely with our quality control team to ensure opinions and data are collected in a neutral and unbiased manner. • Adhered to the staffing schedule.

Momina A Rana

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