Paula Mendoza Recruitment Professional

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SENIOR TALENT DELIVERY CONSULTANT

The Onset

Nov 2021 - Mar 2022 (5 months)

• Supported .NET roles in Australia • Reported to a Talent Delivery Lead on a daily basis, and worked with a Senior Talent Delivery Consultant based in AU • Responsible for sourcing, screening, scheduling, and submitting qualified candidate profiles to the recruitment partner • Utilized LinkedIn, Vincere, and SEEK for sourcing candidates

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RECRUITMENT & OPERATIONS CONSULTANT / CHIEF OF STAFF

MV TALENT PARTNERS,

Apr 2021 - Current (5 years 1 month)

• Full cycle recruitment: Market research, sourcing (active and passive), Hiring Manager/Client calibration, phone screen/interview, schedule coordination, job offers (verbal and virtual), background checks, on-boarding and off-boarding • Team management: Setting and monitoring KPI, performance monitoring and management • Business Development: Manage email campaigns and automations for prospecting • Account and Client Management: Coordinate with Hiring Managers and on-board new Clients • Internal: Assist with payroll processing, timekeeping • Handled teams as small as 2 and max 20 • Regions serviced: Start-ups in the US, UK, Australia

K

TALENT AND ACQUISITION SPECIALIST

KORN FERRY PHILIPPINES,

Nov 2019 - Apr 2021 (1 year 6 months)

• Supported APAC based requisitions (Malaysia, Singapore, ANZ, Indonesia) • Sourced and screened potential candidates and submit to Recruitment Partners • Utilized LinkedIn, Jobstreet and KF Recruit (AI-based ATS) for sourcing and documenting recruitment progress • Attended weekly meetings and calibrations with Recruitment Partners and Hiring Managers for hiring updates • Utilized and updated a recruitment tracker

Talent and Acquisition Specialist

Korn Ferry

Nov 2019 - May 2021 (1 year 7 months)

ANZ, Indonesia) • Sourced and screened potential candidates and submit to Recruitment Partners • Utilized LinkedIn, Jobstreet and KF Recruit (AI-based ATS) for sourcing and documenting recruitment progress • Attended weekly meetings with Recruitment Partners for hiring updates • Attended calibration meetings with Hiring Managers to set expectations and discuss hiring status and challenges • Utilized and updated a recruitment tracker • Participated in KF's internal activities and weekly/monthly Town Hall sessions

B

OFFSHORE RECRUITMENT SPECIALIST

Bolton International

Feb 2019 - Jul 2019 (6 months)

• Supported UK-based roles, all permanent and full time • Directly reported to Client • Only responsibility was to build a long list based on the requisition assigned • Utilized LinkedIn RPS, TotalJobs, and CVL for sourcing potential candidates

B

Offshore Recruitment Specialist

Bolton International

Feb 2019 - Jul 2019 (6 months)

• Supported UK-based roles, all permanent and fulltime • Directly reported to Client • Only responsibility was to build a long list based on the requisition assigned • Utilized LinkedIn Recruiter, TotalJobs, and CVL for sourcing potential candidates

SOURCING SPECIALIST

Pontoon Solutions

Jun 2016 - Feb 2019 (2 years 9 months)

• Assigned mainly for supporting North America requisitions • Supported the following regions for various projects: APAC (Indonesia, Malaysia, Thailand, Japan, Australia), Europe (Sweden), Canada • Supported internal hiring • Supported market mapping and talent pooling for various regions and roles • Responsible for sourcing candidates for roles assigned, submitting to respective recruiters, and keeping track of progress in the ATS • Uses a licensed LinkedIn Recruiter account for sourcing possible candidates/leads for roles assigned • Utilized Avature in maintaining customer and client details • An active member of the Employee Engagement team and is responsible for creating content for company announcements and monthly/yearly activ

Sourcing Specialist

Pontoon Solutions

Jun 2016 - Feb 2019 (2 years 9 months)

• Assigned mainly for supporting North America requisitions • Supported the following regions for various projects: APAC (Indonesia, Malaysia, Thailand, Japan, Australia), Europe (Sweden), Canada • Supported internal hiring • Supported market mapping and talent pooling for various regions and roles • Responsible for sourcing candidates for roles assigned, submitting to respective recruiters, and keeping track of progress in the ATS • Uses a licensed LinkedIn Recruiter account for sourcing possible candidates/leads for roles assigned • Utilized Avature in maintaining customer and client details • An active member of the Employee Engagement team and is responsible for creating content for company announcements and mont

D

ASSOCIATE HR SPECIALIST (INTERNAL)

Deltek Systems Ltd

Jun 2015 - May 2016 (1 year)

• Performed end-to-end recruiting for local IT requisitions, from Junior to Senior level • Knowledgeable in using the ATS Bullhorn • Managed offshore hiring for Sales, reporting to an onshore HR partner • Used Jobstreet and social media for sourcing local candidates • Used Monster, LinkedIn, Indeed, and other available resources for sourcing offshore candidates • Posted jobs using Jobstreet and LinkedIn • Attended weekly and bi-weekly calls with the management/HR Director for updates and implementations

D

Associate HR Specialist (Internal)

Deltek Systems Ltd

Jun 2015 - May 2016 (1 year)

• Performed end-to-end recruiting for local IT requisitions, from Junior to Senior level • Knowledgeable in using the ATS Bullhorn • Managed offshore hiring for Sales, reporting to an onshore HR partner • Used Jobstreet and social media for sourcing local candidates • Used Monster, LinkedIn, Indeed, and other available resources for sourcing offshore candidates • Posted jobs using Jobstreet and LinkedIn • Attended weekly and bi-weekly calls with the management/HR Director for updates and implementations Positions handled: Java Developers (Junior to Principal), PMO, Quality Assurance, Test Engineers, etc.

RPO SOLUTIONS – RECRUITMENT SPECIALIST

PSG Global Solutions

Aug 2014 - Apr 2015 (9 months)

• Sourcing resumes of qualified candidates for specific job orders provided by the Client • Uploading specific job requisitions to the ATS once approved by Recruiting Leader • Utilizing the ATS, Monster, CareerBuilder, Indeed, The Ladders, other job boards for sourcing qualified leads • Conducting phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements • Documenting the interviews and candidate activities in the ATS • Formatting the resumes according to the clients' requirements and uploads it to the VMS for review • Setting up interviews between candidates and hiring managers • Preparing candidates for their scheduled interview • Maintaining communication with candidate

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Recruitment Specialist

Viventis Search Asia

Aug 2014 - Apr 2015 (9 months)

• Reported directly to the Division Director • Part of the pioneer team for RPO Solutions (Local and APAC) • Experienced in recruiting for volume, mid-level and executive role searches • Assisted the Director in the implementation of processes, internal hiring and monitoring of Clients • Basic tasks included Client Management, Account Management, tracking progress and generating reports • Have been assigned as the Lead Specialist to different Accounts/Clients to manage, monitor and report progress to division Director and Executive Director/CEO, including the launch of the APAC Clients for the RPO Division • Knowledgeable in using the company's own ATS • Knowledgeable in using LinkedIn Recruiter (Licensed Account)

Senior Technical Recruiter II

PSG Global Solutions

Jun 2013 - Jul 2014 (1 year 2 months)

• Reported to the Team Manager and Recruiting Leader regarding weekly and monthly goals • Attended daily calls with Client and meetings via phone with Hiring Managers when needed • Coordinated with Recruiting Leaders for approval to work on specific job orders of the different accounts/divisions/clients • Acted as POC for the assigned division in the absence of the Recruiting Lead Responsibilities include: • Sourcing resumes of qualified candidates for specific job orders provided by the Client • Uploading specific job requisitions to the ATS once approved by Recruiting Leader • Utilizing the ATS, Monster, CareerBuilder, Indeed, The Ladders, other job boards for sourcing qualified leads • Conducting phone interviews to p

TRAINING APPRENTICE

247 Customer Philippines, Inc.

Sep 2012 - Jun 2013 (10 months)

• Selected to be one of the Trainer Apprentices • Co-facilitated full time Product specific classes for new hires • Conducted Up-Trainings for tenured agents • Attended certification sessions assigned by the department and Operations • Attended Communications up-trainings for dual skill training • Assisted and handled escalations during Grad Bay (fish bowling or transition bay) • Actively participated in client calls, certifications and TNAs • Submitted reports on time as assigned by direct supervisor

Training Apprentice

247 Customer Philippines, Inc.

Sep 2012 - Jun 2013 (10 months)

• Selected to be one of the Trainer Apprentices • Co-facilitated full time Product specific classes for new hires • Conducted Up-Trainings for tenured agents • Attended certification sessions assigned by the department and Operations • Attended Communications up-trainings for dual skill training • Assisted and handled escalations during Grad Bay (fish bowling or transition bay) • Actively participated in client calls, certifications and TNAs • Submitted reports on time as assigned by direct supervisor

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CUSTOMER SERVICE REPRESENTATIVE

Feb 2012 - Sep 2012 (8 months)

• Skilled in handling post-paid customers (e.g. explaining bills, changing packages, adding bundles, etc.) • Skilled in Registrations and Blackberry Technical Support

Customer Service Representative

247 Customer Philippines, Inc.

Feb 2012 - Sep 2012 (8 months)

• Skilled in handling post-paid customers (e.g. explaining bills, changing package, adding bundles, etc.) • Skilled in Registrations and Blackberry Technical Support

CUSTOMER SERVICE REPRESENTATIVE

IBM Global Process Services

Jul 2010 - Feb 2012 (1 year 8 months)

• Assisted new hire trainees and tenured agents as Acting-Subject Matter Expert • Handled escalations and Quality Analyst duties • Managed teams as an Acting-Team Leader • Coached and mentored newly trained agents in their roles and responsibilities

Customer Service Representative

IBM

Jul 2010 - Feb 2012 (1 year 8 months)

• Assisted new hire trainees and tenured agents as Acting-Subject Matter Expert • Handled escalations and Quality Analyst duties • Managed teams as an Acting-Team Leader • Coached and mentored newly trained agents in their roles and responsibilities

Paula Mendoza

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