Business Development Specialist verified_user
Verified experience
Nigerian University Pension Management Company (NUPEMCO)
Jul 2019 - Jan 2023 (3 years 7 months)
- Maintained 90%+ client retention for a portfolio of 37,000+ accounts by conducting proactive, high-trust financial reviews.
- Led consultative sales conversations for high-value accounts, translating complex financial data into confident client decisions.
- Protected recurring revenue by using CRM health-tracking to identify and resolve 87% of churn risks before escalation. Additionally, my strong computer literacy, including proficiency in Google and Microsoft Suite, has enabled me to efficiently manage data reporting and client communications, enhancing overall productivity in my role. This technical skill supports my ability to utilize CRM tools effectively, ensuring seamless customer relationship management and contributing to busin