MIGUEL RODRIGUEZ I ́m a sales representative with a strong customer service

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Sales Development Representative

Marketcorp Mx

Nov 2023 - Oct 2024 (1 year)

Appointment setter, lead generation (Warm and cold leads) Sales follow up, portfolio management * I have an active account and Binance and Binx and started creating crypto porfolio, created spot positions and future grids. I had the chance to contact KOLS to identify new business opportunities and make more revenue

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Sales and Customer Service (Service Expert).

Porch (SML)

Apr 2021 - Oct 2023 (2 years 7 months)

Manage inbound calls and follow up leads, follow up with potential customers by providing and the benefits with SML and starting sales process. After some months working in sales department I was promoted as a Service Expert representative, as SE I had incoming calls assisting active customers and vendors with any issue or follow up required, high customer service level and commitment was needed in this position. * Sales support and customer care

Reservations and sales representative

Arrivia

Nov 2020 - Apr 2021 (6 months)

● Customer service and travel assistance for the following portfolios (USSA, DRI, RCI and Holiday Inn). Incoming calls to provide customer service on member ́s account (travel arrangement) Cross selling, offering additional services (travel insurance, COVID protection) Focused on sales and goals achievements * Database Analytics * Coordination and schedule planning

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Sales Representative

Mexico Kin Long S.A. de C.V.

Aug 2019 - Sep 2020 (1 year 2 months)

Customer service and travel assistance for the following portfolios (USSA, DRI, RCI and Holiday Inn). Incoming calls to provide customer service on member´s account (travel arrangement) Cross selling, offering additional services (travel insurance, COVID protection) Focused on sales and goals achievements. Portfolio management, contact over the phone (outbound calls) with potential clients such as engineers, architects and any professional worker in constructions industry to create business opportunities and push a deal in order to close a sale. Advance knowledge in office suite, and company's software (CRM, Sales Support systems, Autocad etc.)

MIGUEL RODRIGUEZ

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