Trainee verified_user
Verified experience
GHO - Grupo IAMSA
Sep 2021 - Feb 2024 (2 years 6 months)
Onboarded in core business processes for urban transportation operations, including legal, administration, marketing, and logistics functions. Managed high-volume customer service during peak sales periods, ensuring timely resolution and customer satisfaction. Assisted in recruitment and selection of administrative and operational staff, contributing to optimized workforce allocation. Supported operational planning by analyzing workflow, assisting in shift assignments, and identifying opportunities for process improvement. Participated in logistics coordination for daily transport operations, including scheduling, route optimization, and material distribution. Contributed to process improvement initiatives, supporting automation and efficie