I'm a service-driven professional with 10+ years of experience delivering exceptional customer experiences, leading teams, and managing operations in fast-paced environments. My background spans hospitality management, frontline customer engagement, staff training, and administrative coordination — all of which have sharpened my ability to communicate clearly, solve problems efficiently, and anticipate the needs of both customers and leadership. Here are a few things that I bring to the table:
• Expertise in onboarding, scheduling, communication, and multi-tasking
• Strong interpersonal skills and a warm, professional customer approach
• Experience supporting leadership, managing logistics, and improving efficiency
• A deep passion for helping people — whether guests, teammates, or clients
• Tech savvy with a quick learning curve (MS Office, POS, CRM tools, etc.)
Let’s connect if you're looking for someone who can bridge people and processes with heart, hustle, and a high standard of care.