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Michael Kelly Newsome
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Georgia, United States
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Résumé
Jobs
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Data AnalystModivcareDec 2024 - Apr 2025 (5 months)• Engaged post-layoffs to restore data continuity by mapping legacy infrastructure and uncovering institutional knowledge gaps. • Extensively used AI in order to validate, correct, and establish key performance indicators (KPIs) for the Complaint Resolution Group by tracing and validating data sources and then deconstructing Tableau reports and reconciling them with underlying data sources.. • Conducted comprehensive data audits and analysis to ensure data integrity, transforming disjointed datasets into reliable insights through SQL, SSIS, Excel, and Tableau. • Identified and resolved a critical shortcoming in the hierarchy tables used in aligning reporting org. • Developed detailed process maps using Visio and FIGMA to document curre- Business AnalystKPMGJan 2024 - Apr 2024 (4 months)• Supported revenue-generation client reporting tool development for tax planning with a strong focus on revenue reporting and budget optimization • Created detailed reports and UI/UX designs using FIGMA, Visio, Adobe, and Azure DevOps. • Led stakeholder meetings, documented requirements, and facilitated Agile workflows. • Conducted data analysis and presented insights to senior leadership.
- Business AnalystMorgan StanleyFeb 2022 - May 2023 (1 year 4 months)• Managed Fee Billing Workspace application and CRM integrations for Wealth Management. • Collaborated with senior leadership, finance, and IT teams at Morgan Stanley to align CRM integrations with Fee Billing Workspace applications, improving transparency and operational efficiency. • Performed data analysis via SQL, Visio, Adobe, DDIS, cloud API's, Tableau, AWS Athena to drive informed decision-making. • Partnered with product teams to define user stories and business requirements. • Led vendor relationship management and API integrations.
- RealtorExp RealtyApr 2017 - Jan 2022 (4 years 10 months)• Assisted real estate buyers and sellers by leveraging technical and analytical skills for market analysis and targeting homes that met buyers' requirements. • Experienced with FHA, HUD, and USDA loans as well as real estate finance. • Developed a unique marketing strategy using SQL to analyze underutilized real estate data sources. • Extensive experience in document management using DocuSign, Dotloop, Adobe Acrobat Sign, GAMLS, and FMLS Remine Docs+. • Proficient in MLS data aggregation and analysis. • Managed a Contact Center to support multiple areas of client communications. • Created a process to present buyers with off-market properties as purchase options. • Frequently developed creative solutions to complete complex real es
- Business Analyst / Senior Media Production SpecialistAT&TFeb 2013 - Dec 2016 (3 years 11 months)• Directed enterprise-level internal broadcast operations, overseeing a large team to deliver high-quality live productions across the organization. • Engineered seamless integration of multiple real-time communication platforms—including Zoom, Cisco Telepresence, Cisco Webex, FaceTime, and YouTube Live—into cohesive live television broadcasts, ensuring reliable delivery to a global employee audience. • Managed fiber optic network infrastructure to facilitate interactive webcasts from multiple corporate sites, coordinating complex technical setups and ensuring low-latency, high-fidelity transmission. • Conducted comprehensive site surveys to assess physical infrastructure, power, network capabilities, and AV readiness for live event pro
- Senior Project Manager / Business AnalystAT&TDec 2006 - Feb 2013 (6 years 3 months)• Using SQL, SSIS, TOAD, and Business Objects, Transformed fragmented sales hierarchy reporting into a centralized in-house sales reporting tool called MyMetrics linking revenue trends, forecasting models, and customer relationship data, and saving $3M annually in operational costs over the previous outsourced system with a focus on revenue reporting and budget optimization. • Led CRM and sales force hierarchy system development and integration and saved $1.5 million a year over the previous outsourced system. • Simplified complex sales hierarchy alignment at AT&T by connecting disparate CRM reporting models, reducing inconsistencies and increasing forecasting accuracy by 20% • Collaborated with HR, Finance, and IT teams to optimize bus
Education
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- Bachelor of ScienceAbilene Christian UniversitySep 1982 - Jan 1988 (5 years 5 months)