Commercial Department and Public Affairs Department Director
PUCE Ecuador, Pontificia Universidad Católica del Ecuador
Mar 2018 - Sep 2019 (1 year 7 months)
- Commercial Department and Public Affairs Department Director, in charge of brand managing, selling higher education services and internal as well as external communication management.
- Advertising and digital agency management: Campaign development as ATL and Digital media planning, and BTL activities, market research, recruitment campaigns, brand management and content production.
- Public Affairs Administration: media and stakeholder contact, planning of internal and external events.
- CRM to develop cross-selling and up-selling strategies.
- Digital transformation management: Develop digital tools , as redesigning the webpage, to interact with inner and external customers.
- Customer satisfaction increasing project based on market res