Mery Rivas Data Entry Specialist

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Data Clerk

Finally

Aug 2025 - Feb 2026 (7 months)

Financial Data: Collected client financial information to support accounting book preparation. Records Management: Organized physical and digital office documentation for 100% accessibility. Client Coordination: Executed follow-ups via RingCentral to complete pending data requests. Information Security: Managed sensitive records following strict confidentiality protocols. Data Backup: Ensured critical financial records and digital files were properly backed up and protected, managing strict document control and digital archives to prevent data loss.
Data Entry Especialist

Cmax Solutions

Aug 2024 - Aug 2025 (1 year 1 month)

Database Maintenance: Processed high-volume data entry, updates, and removals in company systems. Data Validation: Performed data cleansing to eliminate errors and maintain database integrity. Standardization: Corrected formatting for addresses and dates to improve reporting accuracy. Document Control: Streamlined file organization and handled high-volume document workflows. Microsoft 365: Utilized Excel for managing hospital spreadsheets and Word for formatting professional reports. Spreadsheets: Managed high-volume hospital spreadsheets, performing data cleansing and validation to ensure accuracy.
Customer Service Representative

AloricaDR

Oct 2023 - May 2024 (8 months)

Bilingual Support: Resolved inquiries for English and Spanish-speaking telecommunications customers. Conflict Resolution: Handled high-priority complaints and claims while managing multiple tasks. CRM Data Entry: Accurately documented customer interactions and updated account information in realtime within company databases. Touch Typing: Processed high volumes of data with speed and precision, updating customer account information in real-time while managing live phone interactions.

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Mery Rivas

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