Melissa Coulson Osorio
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Negocios Internacionales
Medellín, Antioquia, Colombia
Timeline
work
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Jobs
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Senior Account ManagerFox OrderingJan 2024 - Current (1 year 6 months)• Conduct cold calls to establish contact with potential clients, ensuring successful sales. • Build and maintain customer relationships. • Track and record metrics throughout the sales process. • Understand and stay updated on industry knowledge and the competitive landscape. • Prospect and generate new leads through targeted outreach and research.- DAccount ManagerDIDIFOODFeb 2022 - Jan 2024 (2 years)• Prospect and generate new leads through targeted outreach and research. • Conduct cold calls and follow-up calls to prospective clients to qualify them as potential customers. • Manage and maintain accurate and up-to-date records of all sales activities in our CRM system, utilizing platforms such as HubSpot to enhance data management and reporting efficiency. • Develop strong relationships with customers and ensure high levels of customer satisfaction, leveraging CRM tools to track interactions and improve service delivery.
- MCity ManagerMUNCHER S.A.S.Jan 2021 - Jan 2022 (1 year 1 month)• Achievement, prospecting and maintenance of clients. • Guarantee the execution and traceability of marketing and processes related with dark kitchens of the company based on strategies that generate profitability. • Ensure the proper functioning and administration of each of the company´s dark kitchens. Additionally, utilized CRM tools such as Salesforce and HubSpot to enhance client relationship management and streamline operations, ensuring effective communication and tracking of client interactions, which contributed to overall business success.
- DSenior Sales Executive verified_user Verified experienceDomicilioscomJan 2018 - Dec 2020 (3 years)• Market analysis and research. • Creating commercial campaigns to increase the sales. • Create long term partnership with customers. • After sales service to customers. • Provide coaching and support to clients. • Lead generation. • Achieve the goals of the general manager. • Prospect and generate new leads. • Conduct cold calls and follow-up calls to prospective clients to qualify them as potential customers.
- SSales RepresentativeSolutions Colombia S.A.S (Grupo Cotrading)Apr 2017 - Dec 2018 (1 year 9 months)• Implement and develop the company's commercial strategies, ensuring the fulfillment of goals and growth in each of the channels, achieving full customer satisfaction. • Promote advantages of current and new products. • Market research (hard discount retailers, soft discount retailers). • Create strategies for retailers' own products. • Manage all the importation processes (Incoterms, freights, shipment scheduling).
- DSales RepresentativeDual CommercializationOct 2015 - Mar 2017 (1 year 6 months)• Completed the marketing and negotiation process with clients of different categories for the opening of new points of sale in shopping malls. • Conducted marketing analysis and research of new and current brands. • Performed tenants mix analysis, utilizing CRM tools such as Salesforce and HubSpot to enhance client relationship management and streamline communication throughout the sales process.
- GSales RepresentativeGrupo Éxito-Vice . InmobiliariaFeb 2015 - Sep 2015 (8 months)• In charge of the negotiation process for the opening of new textile and food category brands in the Viva shopping malls. • Definition and analysis of target Tenant mix. • Follow-up and fulfillment of the commercialization budgets for each of the projects in charge.
- BSenior Sales ExecutiveBienestar y Nutrición S.A.S.Jan 2014 - Jan 2015 (1 year 1 month)• Carry out sales strategies to achieve set goals. • Market analysis and research. • Develop new products related to the company´s mission. • Field work to search for new brands and different categories to develop new products. • Stablish long term relations with customers and suppliers. • Research of new potential sale points.
- Marketing AdvisorGrouponMay 2012 - Jan 2014 (1 year 9 months)• Carry out sales strategies to achieve set goals. • Create online marketing strategies for different markets. • Carry out field work to open new markets. • Provide an excellent commercial service to each client. • Prospect and generate new leads. • Conduct cold calls and follow-up calls to prospective clients to qualify them as potential customers.
Education
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- EBachelorEAFIT University