Melisa Restrepo Mesa

Senior Consultant

Magneto empleos

Jun 2024 - Current (1 year)

Designed consultative sales processes, sales funnel, benchmarking, and commercial pitches to ensure successful negotiations.Onboarded and trained customers. ● Generated business opportunities with prospects of 4,000+ employees through networking, referrals, and Inbound/Outbound strategies. ● Identified market opportunities across LATAM and closed deals with companies of 1,500+ employees, reducing the sales cycle from 8 to 5 months. ● Increased client retention and drove cross-selling of complementary services. Key Achievements: Closed deals with Grupo Bimbo, Foundever, Coéxito, Stay Group, Oesia, Wolkvox, among others.

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Head of Sales - Founding Team

Mekan LatAm B

Aug 2023 - May 2024 (10 months)

● Hired, onboarded, trained and developed a high-performance B2B sales and customer success team. ● Designed sales strategies and skill development plans focused on growing key metrics like GMV, purchase frequency, and average ticket. ● Designed customer´s onboarding process. Key Achievements: ○ Achieved 115% of monthly sales targets. ○ Increased average ticket size by 251% and purchase frequency by 200%.

B2B Digital Alliances Manager

Banco de Bogotá

Aug 2021 - Jul 2023 (2 years)

● Led and developed a 15-person hunting and customer success team. ● Designed acquisition strategies targeting key players such as Home Center, Cencosud, and Apple. ● Designed customer´s and team´s onboarding process. Key Achievements: ○ Achieved an 85% success rate in team skill development. ○ Surpassed monthly performance goals by over 100%. ○ Maintained a turnover rate below 2% and increased team compensation by 40% due to performance.

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Consultant, Mentor & Coach

Independent

Jan 2021 - Current (4 years 5 months)

Designed and led personal and professional transformation, training and development processes through coaching, mentoring, and consulting. ● Implemented “learning by doing” methodologies focused on self-awareness, practical frameworks, and goal-driven development of interpersonal and sales skills. ● Key Clients: Heads of Product, Expansion Directors, Sales Enablers, and Managers at Rappi, Banco de Bogotá, and Ubits.

Regional Manager

Leal

Apr 2019 - May 2021 (2 years 2 months)

● Built, trained, and managed the sales and customer success team, ensuring KPIs like MRR, churn, and NPS were met. ● Designed customer´s and team´s onboarding process. Key Achievements: ○ Created the onboarding and skill development program from scratch. ○ Onboarded 40+ brands and 300 points of sale. ○ Boosted revenue per existing client by 15–20% monthly

Regional Manager

Delivery Hero

Jun 2016 - May 2019 (3 years)

● Developed onboarding and training programs for the team. ● Led Sales Executives and Account Managers, creating commercial strategies to expand the business. ● Designed customer´s and team´s onboarding process. Key Achievements: ○ Onboarded 240+ brands and increased monthly revenue by 40%. ○ Promoted high-performing team members to senior roles.

Sales Team Leader

Cdiscount

Oct 2014 - Oct 2015 (1 year 1 month)

● Led recruitment and training for commercial teams to strengthen presence in marketplace categories. ● Designed e-commerce strategies to boost partner sales. ● Designed customer´s and team´s onboarding process.

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Key Account Manager

Groupon Colombia

Jan 2012 - Mar 2014 (2 years 3 months)

Manage small, medium and key accounts of the company. from different areas to generate business opportunities, and create online marketing strategies for each company according to their needs and to their brand lifecycle.

Melisa Restrepo Mesa

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Melisa's behavioral traits
Melisa's likely patterns of behavior, thought, values, and emotion. Based on the HEXACO model, OCP instrument, and Torre’s own research.