Software Developer and Conversational AI Engineer with 5+ years of experience designing, developing, and optimizing scalable chatbot and automation solutions using the Blip platform, JavaScript, .NET, REST APIs, and Generative AI technologies.
Experienced in building intelligent conversational experiences for large-scale national and international operations, including customer support, financial services, omnichannel communication, and AI-assisted workflows.
Strong background in:
• Conversational AI and chatbot development
• LLM integrations and prompt engineering
• REST APIs, webhooks, and system integrations
• Automation workflows and conversational architecture
• NLP, intent classification, and contextual handling
• JavaScript, .NET Core, and cloud-based solutions
• Omnichannel customer experience solutions
• Agile methodologies and collaborative development
Worked on conversational solutions and integrations for companies and operations such as Mercado Livre, Mercado Pago, Banco BMG, Sanofi, and Blip’s internal strategic platforms.
Passionate about AI, automation, scalable conversational systems, and building digital experiences that combine technology, usability, and business impact.
