Maurizzio Rimola Training Specialist, Instructional Designer, Admin Assistant

Training Facilitator

Discovery School

Jan 2025 - Current (1 year 5 months)

Class planning for ESL, grades 8th to 10th Curricular development for 8th - 10th grade

E

ESL Facilitator and Curriculum Designer

EduTech de Centroamerica,

Jan 2024 - Jan 2025 (1 year 1 month)

As an ESL Facilitator and Curriculum Designer, I was responsible for developing engaging and effective English as a Second Language learning materials and programs. My role involved designing curricula that catered to diverse learner needs and proficiency levels, ensuring alignment with educational standards and objectives. I also facilitated ESL classes, providing instruction and support to students to enhance their language acquisition. In addition to core teaching and curriculum development duties, I leveraged my expertise in working with Learning Management Systems (LMS) platforms and digital learning tools. This involved understanding and configuring integrations between educational systems, reporting platforms, and external learning

U

ESL Facilitator and Curriculum Designer

Unisuper, S.A.,

Jan 2022 - Jan 2023 (1 year 1 month)

C

ESL Facilitator and Curriculum Designer

Colegio Bilingüe San Juan,

Jan 2021 - Jan 2023 (2 years 1 month)

- Planned and delivered engaging English as a Second Language (ESL) classes for students in grades 8th to 12th, focusing on communicative competence. - Developed and refined curricula for ESL programs targeting grades 8th to 12th, ensuring alignment with educational standards and student needs. - Managed project timelines and resources effectively for curriculum development initiatives. - Leveraged Google Workspace for seamless collaboration, content creation, and resource management. - Utilized Slack and WhatsApp for continuous, multi-channel communication in a remote work environment, covering diverse topics including API integration, curriculum advancements, and technical support, thereby ensuring operational efficiency and team cohesion

T

English Specialist

Telus International,

Jan 2015 - Jan 2019 (4 years 1 month)

- Managed and supported English language learning programs and initiatives, ensuring effective delivery and participant engagement. - Utilized communicative competence and multilingualism to foster a supportive and inclusive learning environment for diverse learners. - Applied meticulous attention to detail in all administrative and project-related tasks, ensuring accuracy and quality of work. - Oversaw project management, scheduling, and calendar management to optimize program delivery and resource allocation. - Provided comprehensive administrative assistance, leveraging proficiency in Asana and Google Workspace to streamline operations and enhance productivity. - Configured course content, managed user access and progress tracking within

Sales, Sales Development, Tech Support and Customer Service Representative

TELUS Digital

Jul 2014 - Aug 2025 (11 years 2 months)

As a Sales, Sales Development, Tech Support and Customer Service Representative, I was responsible for driving revenue growth, nurturing client relationships, and providing exceptional technical assistance and customer support. My role encompassed a comprehensive approach to sales cycles, from initial lead generation and outbound outreach to closing deals and ensuring long-term customer satisfaction. My experience also includes developing proficiency in technical and operational support environments within e-commerce workflows, internal systems, and digital platforms. • Leveraged CRM tools, including Salesforce, Cloze, and internally developed CRMs from Epic Games and Avon, to manage customer interactions, track sales pipelines, and analyz

Secondary English Teacher

Colegio Sagrado Corazón de Jesús

• Class planning for ESL / Entrepreneurship • Curricular development for 9th Grade

Maurizzio Rimola

About

Detail

Timeline

Résumé