Maureen Marthe

Maureen Marthe

About

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Translator, medical interpreter, bilingual assistant, teacher
Barranquilla, Atlantico, Colombia
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Full-time jobs

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Résumé

Jobs verified_user 0% verified
  • Teleperformance
    Bilingual Spanish-English Interpreter
    Teleperformance
    Oct 2021 - Oct 2025 (4 years 1 month)
    Provided consecutive Spanish–English interpretation for customers and service providers during live calls. Facilitated clear communication between parties while maintaining accuracy and professionalism. Handled high volumes of calls while maintaining quality and service standards. Demonstrated strong listening, problem-solving, and communication skills in sensitive or complex situations. Managed confidential personal and medical information in compliance with privacy standards. Consistently met performance metrics related to call quality, accuracy, and efficiency.
  • Teleperformance
    Bilingual Customer Support Agent
    Teleperformance
    Nov 2020 - Oct 2021 (1 year)
    Assisted English and Spanish-speaking customers by providing information, resolving issues, and guiding them through service processes. Documented customer interactions accurately in internal systems. Maintained professionalism and empathy when handling customer concerns or complaints. Managed multiple tasks efficiently in a fast-paced call center environment.
  • Focus Your mind
    Instructions and Practice Coordinator
    Focus Your mind
    Apr 2017 - Nov 2020 (3 years 8 months)
  • Focus Your mind
    Instructions and Practice Coordinator
    Focus Your mind
    Apr 2017 - Nov 2020 (3 years 8 months)
  • Self-Employed
    Independent English Tutor / Language Coach
    Self-Employed
    Jan 2007 - Current (19 years 4 months)
    Provided personalized English tutoring focused on communication, listening, and pronunciation. Assisted learners in improving conversational skills and comprehension. Evaluated written and spoken language to ensure clarity and accuracy.
  • Baker & McKenzie
    Bilingual Administrative Assistant
    Baker & McKenzie
    Apr 2005 - Jul 2008 (3 years 4 months)
    Provided bilingual administrative support to international legal teams. Translated documents and managed professional correspondence in English and Spanish. Organized documentation and maintained accurate records. Handled confidential legal information with strict attention to detail.
  • H
    Phone operator
    HOTEL BARRANQUILLA PLAZA.
    Jan 1993 - Dec 1993 (1 year)
  • H
    Telephone Operator
    HOTEL BARRANQUILLA PLAZA.
    Jan 1993 - Dec 1993 (1 year)
Education verified_user 0% verified
  • Universidad Autónoma del Caribe
    Associate Degree – Radio & TV Production
    Universidad Autónoma del Caribe
    Studies in Hotel & Tourism Business Management (2 years) Universidad Autónoma del Caribe Coursework in English-Spanish Translation Techniques Universidad Nacional de Colombia
Projects (professional or personal) verified_user 0% verified
  • P
    Film Subtitle Creation Project
    Personal Project
    Aug 2008 - Oct 2008 (3 months)
    Created Spanish subtitles for a full-length film using subtitle editing software. Transcribed dialogue and synchronized subtitles with audio. Reviewed subtitles to ensure linguistic accuracy and natural language flow.