Senior Delivery Manager verified_user
Verified experience
Growth Acceleration Partners
Jan 2021 - Dec 2025 (5 years)
Led end-to-end delivery operations as strategic integrator between delivery, finance, sales, and executive leadership. Owned operational KPIs including margin optimization, team utilization, delivery health metrics, and client satisfaction across nearshore technology services portfolio.
Orchestrated delivery operations for 10+ concurrent client engagements, managing cross-functional teams and ensuring alignment between strategic objectives and tactical execution
Designed and implemented operating cadences including quarterly business reviews, execution tracking frameworks, and risk management protocols that improved delivery predictability by 40%
Partnered with C-level executives on capacity forecasting, resource planning, and profitability