J
Javier Cravioto
About
Detail
Lead Technical Advisor at InTune Analytics
Costa Rica
Résumé
Jobs
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Operations and Technology AdvisorLATal Software LLCMay 2024 - Current (2 years 1 month)- Chief Technology OfficerOverview EffectMar 2024 - Current (2 years 3 months)
- Lead Technical AdvisorInTune AnalyticsOct 2023 - Current (2 years 8 months)
- Delivery DirectorGrowth Acceleration PartnersOct 2018 - Oct 2023 (5 years 1 month)I oversaw delivery managers and provided coaching in the areas of multi-cultural team management, leadership, conflict resolution, and account financing. I support senior, middle, and junior delivery managers in effectively handling challenging situations and delivery issues. I oversaw strategic projects that enabled influence across the entire firm. • Optimized employee merit increases and customer rate adjustments. • Maintained healthy profit margin through digital transformation initiative. • Improved customer success by leading successful companywide approaches. • Led implementation of companywide customer success metrics.
- Senior Delivery ManagerGrowth Acceleration PartnersJul 2016 - Oct 2018 (2 years 4 months)In this job role, I was responsible for all daily delivery management activities that help to organize corporate workflows. To maintain efficient operations and address underperforming or at-risk accounts, I oversaw the management and integration of IT teams. Using both the waterfall and agile approaches, I was the project manager for multiple technology projects. I managed strategic accounts and developed performance metrics that put customer pleasure, staff happiness, and profitability first. • Improved delivery management and sales integration through process improvements. • Steered high-performing teams to optimize performance, happiness and budget via strategic planning and execution.
- Manager Technology ServicesLionbridgeMay 2014 - Jul 2016 (2 years 3 months)
- Director of Technology ServicesDarwin ZoneMay 2014 - Jul 2016 (2 years 3 months)In this position, to ensure a smooth functioning, I oversaw all aspects of initial integration and the formation of technical teams. I oversaw multiple technology projects while following to strict deadline, quality, and client demands, including the construction of mobile and marketing systems. I recruited, trained, and increased teams for new production sectors like desktop publishing, digital marketing, and information technology. For the purpose of ensuring the continuation and improvement of services, I provided Linux server administration. • Identified and generated training opportunities by analyzing and improving team knowledge. • Acted as escalation point for international contacts, such as Nestle, Movistar, Microsoft, and Starbuck
- TOwner and General ManagerTecnica WebOct 2005 - May 2014 (8 years 8 months)
- Software DeveloperSiDiMay 2005 - Jun 2006 (1 year 2 months)
- Software analyst and project managerProcter GambleMar 2004 - Mar 2005 (1 year 1 month)
- IIT&C TechnicianInstituto Nacional de AprendizajeDec 2003 - Mar 2004 (4 months)
- IT OfficerUNDPMay 2002 - Aug 2003 (1 year 4 months)
- MDeveloperMARKETING BY NETJan 2002 - May 2002 (5 months)
- CIT Manager and teacherColegio Wellington MexicoJun 2001 - Sep 2001 (4 months)
Education
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- Bachelor's degree, Systems EngineeringUniversidad Latina de Costa RicaJan 2002 - Dec 2005 (4 years)
Projects (professional or personal)
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Publications
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- The Rise of AI Tools: How They Can Streamline Your Business and Free Up Time for More Complex TasksMediumJun 2023Around 10,000 years ago, we humans managed to convince a plant to grow where we wanted, allowing us to invest our time in cultivating the plants we deemed suitable for food in specific locations. This transition freed us from the risks of hunting and the time-consuming nature of gathering. As a result, we gained time for more complex tasks.
- CCompuexpo presenter