Matthew Ketterman

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STORE MANAGER | MULTI-UNIT MANAGER

AutoZone

May 2022 - Oct 2023 (1 year 6 months)

- Top 100 WITTJR KPI • Managing $3.5 Million Commercial/DIY store within Sanford, FL and Leesburg, FL • Manage Key Performance Indicators, P&L, Shrink and Sales Attainment, Gross Margin and other sales variables • Grow leaders within the store and organization • Manage staff experience, daily operations, Scheduling and delivering coach-able moments • Increase Market share in Commercial to increase profitability • Opening and Closing store location • Labor Management and Scheduling • Managing Customer and Vendor Relationships With Training Meetings.
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STORE MANAGER | MULTI-UNIT MANAGER

THE VITAMIN SHOPPE

Jan 2020 - Jan 2022 (2 years 1 month)

• Manage $1.5 Million dollar store; currently, YTD 35% over plan and 10% over comp. • Provide exceptional customer service while helping to educate and promote a healthy lifestyle • Manage Staff Experience, Daily Operations, and Product placement with the store to drive sales • District Training Manager for New Product Role out
GENERAL MANAGER

Staples Inc

Jan 2019 - Dec 2019 (1 year)

Managed +$3 Million dollar store and maintained over 83.5% NPS Managed daily operations, including, profits, losses, shrink, inventory control, scheduling, hiring, training Managed and maintained Print and Marketing, Easy Tech, and General Store sales goals Established career development plans for employees Created and maintained employee engagement program
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GENERAL MANAGER | MARKETING MANAGER

NEW ERA MOTORSPORTS

Jan 2019 - Current (6 years 9 months)

• Created and manages company website and social media • Managed daily operations of shop, including scheduling, training, cash handling • Completed General Automotive Repair, Including Diagnostics • Adding New Website content and posting to all media outlets for updates

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Matthew Ketterman

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