Mary Omuashi

Mary Omuashi

About

Detail

Customer Support , Customer Service, Executive Assistant, Cold Calling, Data entry, Personal Assistant, Data annotator
Lagos, Nigeria

Contact Mary regarding: 
Flexible work
Starting at USD5/hour
groups
Networking

Timeline


work
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Résumé


Jobs verified_user 0% verified
  • ASAP Tickets
    Customer Support Agent
    ASAP Tickets
    Dec 2023 - Current (2 years 6 months)
    As a Customer Support Agent, I was responsible for delivering exceptional service to clients through various channels, including email, chat, and phone support. My role involved managing customer inquiries, processing orders, and ensuring customer satisfaction through effective problem-solving and relationship management. I utilized tools such as Google Workspace and Microsoft 365 for efficient data entry and tracking, while also leveraging CRM systems to enhance customer interactions and improve service delivery. Additionally, my experience in understanding customer needs and communicating value has equipped me with skills relevant to B2B sales and outbound cold calling, where identifying opportunities and building relationships are crucia
  • 3
    Personal Assistant to Chief Executive Officer
    360HUBSPOT MEDIA HOUSE
    Mar 2020 - Sep 2021 (1 year 7 months)
    As a Personal Assistant to the Chief Executive Officer, I was responsible for managing the executive's schedule, coordinating meetings, and ensuring efficient communication across departments. My role involved supporting various campaigns and handling client communications, which provided me with insights into the synergy between sales and marketing. I organized promotional activities aimed at attracting customers and boosting sales, while also managing follow-ups for client meetings. This experience underscored the importance of building relationships and paying attention to detail, as these factors significantly influence customer decisions and contribute to business growth. Additionally, I developed key skills in presentation, timing, an
  • H
    Nursing Assistant
    Havana Specialist Hospital
    Jun 2019 - Sep 2019 (4 months)
Education verified_user 0% verified
  • Lagos State College of Health Technology Yaba Lagos
    Higher National Diploma, Chiropractic
    Lagos State College of Health Technology Yaba Lagos
    Jun 2018 - Jun 2023 (5 years 1 month)