Marvin M Cruz

Marvin M Cruz

About

Detail

Over 5+ years of professional experience assisting customers in solving complex issues, able to adapt easily to changes, fast learner, goal oriented.
San Pedro Sula, Cortés Department, Honduras
Contact Marvin regarding: 
work
Full-time jobs
Starting at USD1.8k/month

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • C
    crescendo
    Customer Support Specialist
    Jan 2026 - May 2026 (5 months)
  • Dispatch
    Ingenius
    Dispatch
    Jan 2025 - Jan 2026 (1 year 1 month)
  • K
    FINANCIAL ADVISOR - DEBT COLLECTOR
    KM2 - ACA
    Jan 2016 - Current (10 years 7 months)
    • Help customers with money management and payment plans. • Maintain monthly quality control average of 95%. • Made recommendations daily according to customer needs. • Manage a file of over 40+ delinquent accounts.
  • A
    CUSTOMER SERVICE - TECH SUPPORT
    ALLIED GLOBAL - TRACFONE
    Jan 2012 - Jan 2016 (4 years 1 month)
    • Received a positive feedback rating of 96% based on customer satisfaction surveys. • Complaint Resolution. • Answered 40+ incoming calls daily and provided instructions for customers per training guidelines.
  • L
    WAREHOUSE ASSISTANT
    La Colonia
    Jan 2010 - Jan 2012 (2 years 1 month)
    • Managed the flow of products and replenishment. • Responsible for receiving and sending goods to and from the warehouse according to schedules. • Performing warehouse inventory controls and keeping quality standards high for audits.
Education verified_user 0% verified
  • M
    10TH - 12TH GRADE
    MIAMI SENIOR HIGHSCHOOL
    Feb 2005 - Feb 2008 (3 years 1 month)
    Miami, Florida
  • I
    7TH - 9TH GRADE
    INSTITUTO MILENIO
    Feb 2000 - Feb 2003 (3 years 1 month)
    Choloma, Cortes
  • E
    3RD - 6TH GRADE
    Escuela Rafael Pineda Ponce
    Feb 1998 - Feb 2000 (2 years 1 month)
    Choloma, Cortes
  • E
    1ST - 3RD GRADE
    ESCUELA BAUTISTA BUEN SAMARITANO
    Feb 1995 - Feb 1998 (3 years 1 month)
    Choloma, Cortes