Martins Oparah

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Commercial Manager

Swire Energy Services

Jul 2023 - Current (2 years 2 months)

• To create strong relationships with Senior Level Contacts with both our key customers. • OpCo responsibility for all marketing activity including – website, social media, direct marketing, PR and events. • To ensure all strategic accounts have account plans in place and that appropriate individual opportunities are managed with Miller Heiman Blue Sheets. • Develop and deliver annual revenue budget as well as quarterly forecast adjustments as required. • Responsibility for Commercial re-structuring as per agreed budgets and plans. • OpCo owner of contractual reviews and pricing development. • Deliver required Commercial reporting for global strategic accounts. • Reporting directly to the General Manager Sub Sahara Afr

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Commercial Development Executive

Swire Energy Services

Nov 2021 - Jun 2023 (1 year 8 months)

• Prepared responses to bids or requests for proposals, ensuring clarity and alignment with client expectations. • Engaged in travel to meet with potential clients and stakeholders, fostering relationships that drive business growth. Additionally, leveraged skills related to customer support by enhancing the overall customer experience through effective communication, problem-solving, and a deep understanding of customer needs, which are essential in supporting business success in a commercial development context. Furthermore, utilized virtual assistance skills to remotely support customers, ensuring their inquiries were addressed promptly and effectively, thereby contributing to a seamless customer experience and reinforcing client relatio

Regional Indoor Manager

Danone

Mar 2020 - Nov 2021 (1 year 9 months)

• Collaborating with senior executives to establish and execute a sales goal for the region • Category Management across modern trade and distributor outlets • Distributor Management • Managing a sales team to maximize sales revenue and meet or exceed corporate-set goals • Managing the E-Commerce Channel for Benin City • Forecasting annual, quarterly and monthly sales goals • Assisting sales personnel in their techniques • Developing specific plans to ensure growth both long and short-term • Educating sales team with presentations of strategies, seminars and regular meetings • Reviewing regional expenses and recommending improvements • Own recruiting, objectives setting, coaching and performance monitoring of sales repre

Account Manager (Benin

Danone

Nov 2018 - Mar 2020 (1 year 5 months)

• Played an integral role in new business pitches and held responsibility for the effective onboarding of new clients. • Managed customer relationships to ensure satisfaction and retention. • Executed sales strategies to meet and exceed targets. • Oversaw customer and consumer journey/touch point management, including the management of wholesale distribution of dairy products across my sales territory, which constituted 30% of my monthly revenue target. Additionally, provided virtual assistance to customers, offering remote support to enhance their experience and address inquiries efficiently. Utilized Google Workspace to streamline communication and collaboration, ensuring that all client interactions and project updates were efficie

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Territory Sales Manager

Guinness Nigeria Plc.

Aug 2017 - Oct 2018 (1 year 3 months)

• Distributor management • Key account management • Achieving and surpassing territory targets • Reporting OTIFN • Management of trade assets e.g., Chillers, lighted boxes, tables and chairs etc. • Ensuring sales drivers activation (QDVPPP) within territory • Achieve growth and hit sales targets by successfully managing the sales team • Own recruiting, objectives setting, coaching and performance monitoring of sales representatives • Present sales, revenue and expenses reports and realistic forecasts to the management team • Identify emerging markets and market shifts while being fully aware of new products and competition status

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Retail Sales Executive (Sapele

Guinness Nigeria Plc.

Nov 2014 - Jul 2017 (2 years 9 months)

• Gather market intelligence. • Ensuring FIFO/FEFO • Management and supervision of 3 van delivery representatives • Prepare present and execute business plan for territory. • Achieve volume target for the sales area. • Maintain accurate and up-to-date sales records/ documentation for assigned sector/ region including, Prospect sheets, customer database and funnel analysis. • Identify new sales prospects (in assigned sector/ region) and develop periodic prospect lists to facilitate customer sourcing for the attention of the Area Manager- Sales. • Perform any other duties as assigned by the Area Manager-Sales.

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Floor Officer

Arthur Robinson

Feb 2013 - Aug 2014 (1 year 7 months)

• Help customers find items in the store. • Check for stock at other branches or order requested stock for customers. • Provide customers with information about items. • Ring up purchases. • Elevate complaints to management. • Keep track of inventory, while also utilizing virtual assistance skills to remotely support customers, ensuring they receive timely assistance and information, thereby enhancing their overall shopping experience.

Martins Oparah

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