Martin Alindogan

Martin Alindogan

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MacOS Helpdesk Support
Province of Cavite, Philippines

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Résumé


Jobs verified_user 0% verified
  • Scalable OS
    MacOS Helpdesk Support
    Scalable OS
    Apr 2023 - Current (3 years 3 months)
    As a MacOS Helpdesk Support specialist, I provided expert assistance to users, resolving technical issues and ensuring optimal performance of macOS systems. My responsibilities included troubleshooting hardware and software problems, guiding users through system configurations, and maintaining high levels of customer satisfaction. Additionally, I contributed to Network Operations Center (NOC) tasks, which involved working with Windows Servers and managing alerts, thereby enhancing my understanding of cross-platform environments. This experience allowed me to develop a broader skill set, including insights into server maintenance and firewall management, even though my primary focus remained on macOS support.
  • I
    Systems Engineer II
    Interlacedio
    Mar 2021 - Apr 2023 (2 years 2 months)
  • Optum
    Technical Support Analyst
    Optum
    Aug 2020 - Feb 2021 (7 months)
  • G
    IS Technician
    GHD PTY LTD
    Jun 2014 - Jun 2019 (5 years 1 month)
Education verified_user 0% verified
  • D
    Bachelor's degree, Physical Therapy/Therapist
    De Los Santos College STI College
    Jan 1996 - Jan 2002 (6 years 1 month)