Versatile and driven technical specialist with a strong foundation in health technology, technical support, and business operations. Adept at multitasking, problem-solving, and streamlining customer onboarding to improve efficiency. Proficient in Microsoft tools and Zendesk, with a goal-oriented mindset, strong organizational skills, and a proven track record in network troubleshooting, software lifecycle management, and cybersecurity. Known for boosting productivity, fostering teamwork, and delivering results. Seeking a remote role in the health or business sectors where I can leverage my technical acumen and customer-focused approach to optimize IT resources and business outcomes.